Skip to contentSkip to navigationSkip to topbar
Page toolsOn this pageProducts used
Looking for more inspiration?Visit the

80303: Not Found Short Code Sid


WARNING: 80303

warning-80303 page anchor
MESSAGING
WARNING

This warning indicates that the ShortCodeSid or short code resource Sid in your request could not be found for the account making the request. Short code resources use the SC SID prefix, and Messaging Services manage them through the /Services/{ServiceSid}/ShortCodes subresource.

Possible causes

possible-causes page anchor
  • The ShortCodeSid value is incorrect, malformed, or does not reference an existing short code resource on your account. Short code SIDs use the SC prefix.
  • The short code exists, but it belongs to a different Account SID or subaccount than the credentials used for the request. Twilio short code resources are tied to the account that created them.
  • You are trying to fetch or remove a short code from a Messaging Service by using a Sid that is not associated with that service. Twilio uses the /Services/{ServiceSid}/ShortCodes/{Sid} subresource for those operations.
  • Verify that the short code resource exists on the same account as the API credentials you are using. If needed, list or fetch your short code resources first and confirm the SC SID before retrying the request.
  • If you are adding a short code to a Messaging Service, pass the correct ShortCodeSid in the request to POST /Services/{ServiceSid}/ShortCodes.
  • If you are retrieving or deleting a short code from a Messaging Service, confirm both the ServiceSid and the short code Sid so the request targets the correct subresource.
  • Manage active short codes from the Short Codes section of Numbers and Senders or through Trust Hub if you need to confirm registration and account ownership before associating the short code with a Messaging Service.

Additional resources

additional-resources page anchor