80615: Account Sid on Legal Hold

Twilio returns this error when you send a DELETE request for a Proxy record on an account that is on legal hold. Twilio rejects the delete request and keeps the record identified by <Sid>.

• The account identified by <AccountSid> is on legal hold, so Twilio must retain the record.
• Your application attempted to delete a Proxy resource while the legal hold is active.
• The Sid in the request belongs to the held account, so the delete operation cannot complete.

• Do not retry the DELETE request while the legal hold is active.
• Review the AccountSid and Sid in the error response to confirm that your application targeted the expected account and record.
• Remove or defer automatic cleanup steps that delete Proxy records for this account until deletion is allowed.
• If you expected the record to be deletable, contact Support to confirm the account status before retrying.

• Proxy API overview
• Service resource
• Data Retention and Deletion in Twilio Products