95109: Media content is empty

Twilio returns this error when it downloads the media for a transcription request and the file has no usable audio content. This can happen when the media file is empty or when the recording is shorter than two seconds, because recordings shorter than two seconds are not transcribed.

• The file referenced by mediaUrl is empty or contains no usable audio content.
• The recording is shorter than two seconds.
• The audio file was exported or generated incorrectly, which produced a file container without playable audio.

• Open the source recording and confirm that it contains audible content before you submit it for transcription.
• If you use mediaUrl, make sure the URL points directly to the audio file and that the file is fully available when Twilio fetches it.
• Submit a recording that is at least two seconds long.
• Re-export the recording in a supported format such as WAV PCM, MP3, or FLAC if the current file was generated incorrectly.

• Batch Transcription resource
• Conversation Intelligence (classic) Transcript resource
• Transcriptions resource