# Conversation Memory Nutrition Facts

```json
{"name":"Conversation Memory","description":"Conversation Memory is a memory layer for AI Agents. It extracts useful bits of information from conversations and makes those snippets searchable by AI or human agents.","modelType":"Generative","optional":true,"baseModel":"Microsoft Azure Open AI - GPT-5.4 -nano, AWS Bedrock cohere-embed-v4","aiPrivacyLevel":2,"trustLayer":{"baseModelCustomerData":{"value":false,"comments":null},"vendorModelCustomerData":{"value":true,"comments":["Customer data is not used to train or improve models"]},"trainingDataAnonymized":{"value":null,"comments":null},"dataDeletion":{"value":true,"comments":null},"auditing":{"value":false,"comments":null},"dataStorage":"3 years","compliance":{"loggingAndAuditTrails":{"value":true,"comments":null},"guardrails":{"value":true,"comments":null}},"inputOutputConsistency":{"value":true,"comments":null}},"linksAndResources":"Learn more at: https://www.twilio.com/en-us/customer-ai"}
```