Skip to main content

Country Summary

Country nameEgypt
ISO codeEG
RegionMiddle East & Africa
Mobile country code602
Dialing code+20

Guidelines

Two-way SMS supported No
Number portability availableYes
Twilio concatenated message supportYes
Message length160 Characters
Twilio MMS supportConverted to SMS with embedded URL
Sending SMS to landline numbersYou cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.
Compliance considerations

Mobile operators in Egypt are known to block and filter messages, so it is highly recommended that you send messages using pre-registered Alphanumeric Sender IDs. 

Due to technical limitations with our partner mobile operator’s platform, delivery reports may be delayed for domestic registered traffic. However, actual delivery is not impacted. Moreover, although concatenated messages to domestic customers are supported and delivered properly, a DLR will be provided only for the first part of those concatenated messages.

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end-user before sending any communication to them, particularly for marketing or other non-essential communications.
  2. Only communicate during an end-user’s daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end-user’s local language.
  4. Do not contact end-users on do-not-call or do-not-disturb registries.

Phone Numbers & Sender ID

Toll FreeLong CodeShort Code
DomesticInternationalDomesticInternational
Operator network capability --- --- Not SupportedSupportedNot Supported
Twilio supported ---
Learn more
--- --- Supported---
Sender ID preserved --- --- --- Yes---
Provisioning time------N/AN/AN/A
UCS-2 support------N/ASupportedN/A
Use case restrictions------

N/A

N/A

N/A

Best practices------

N/A

N/A

N/A

Toll Free - Domestic
Operator network capability ---
Twilio supported ---
Learn more
Sender ID preserved ---
Provisioning time---
UCS-2 support---
Use case restrictions---
Best practices---
Toll Free - International
Operator network capability ---
Twilio supported ---
Sender ID preserved ---
Provisioning time---
UCS-2 support---
Use case restrictions---
Best practices---
Long Code - Domestic
Operator network capabilityNot Supported
Twilio supported ---
Sender ID preserved ---
Provisioning timeN/A
UCS-2 supportN/A
Use case restrictions

N/A

Best practices

N/A

Long Code - International
Operator network capabilitySupported
Twilio supportedSupported
Sender ID preservedYes
Provisioning timeN/A
UCS-2 supportSupported
Use case restrictions

N/A

Best practices

N/A

Short Code
Operator network capabilityNot Supported
Twilio supported---
Sender ID preserved---
Provisioning timeN/A
UCS-2 supportN/A
Use case restrictions

N/A

Best practices

N/A

Alphanumeric - Pre-registration
Operator network capabilityRequired
Twilio supported Required
Learn more
Sender ID preservedYes
Provisioning time2 weeks
UCS-2 supportSupported
Use case restrictions

Sending political, religious, and adult-related content is strictly prohibited.

Unregistered Alphanumeric Sender IDs will be overwritten with generic Alphanumeric Sender IDs outside the Twilio platform and will be delivered on a best-effort basis.

Best practices

For local traffic, we suggest including the local brand or service name in the text, since we observe rejections of generic text (such as Your verification code is XXXXXX), particularly with  the Etisalat network. 

Alphanumeric - Dynamic
Operator network capabilityNot Supported
Twilio supported ---
Sender ID preserved ---
Provisioning timeN/A
UCS-2 supportN/A
Use case restrictions

N/A

Best practices

N/A

Phone Numbers & Sender ID (continued)

Alphanumeric
Pre-registrationDynamic
Operator network capabilityRequiredNot Supported
Twilio supported Required
Learn more
---
Sender ID preservedYes ---
Provisioning time2 weeksN/A
UCS-2 supportSupportedN/A
Use case restrictions

Sending political, religious, and adult-related content is strictly prohibited.

Unregistered Alphanumeric Sender IDs will be overwritten with generic Alphanumeric Sender IDs outside the Twilio platform and will be delivered on a best-effort basis.

N/A

Best practices

For local traffic, we suggest including the local brand or service name in the text, since we observe rejections of generic text (such as Your verification code is XXXXXX), particularly with  the Etisalat network. 

N/A

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.