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Country Summary

Country nameIsrael
ISO codeIL
RegionMiddle East & Africa
Mobile country code425
Dialing code+972

Guidelines

Two-way SMS supported Yes
Number portability availableYes
Twilio concatenated message supportYes
Message length-----
Twilio MMS supportConverted to SMS with embedded URL
Sending SMS to landline numbersYou cannot send SMS to a landline destination number: the Twilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.
Compliance considerations

Twilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. The following are some general best practices:

  1. Get opt-in consent from each end-user before sending any communication to them, particularly for marketing or other non-essential communications.
  2. Only communicate during an end-user’s daytime hours unless it is urgent.
  3. SMS campaigns should support HELP/STOP messages, and similar messages, in the end-user’s local language.
  4. Do not contact end-users listed in do-not-call or do-not-disturb registries.

Phone Numbers & Sender ID

Toll FreeLong CodeShort Code
DomesticInternationalDomesticInternational
Operator network capability --- --- SupportedSupportedNot Supported
Twilio supported ---
Learn more
--- SupportedSupportedNot Supported
Sender ID preserved --- --- YesYes---
Provisioning time------N/AN/AN/A
UCS-2 support------SupportedSupportedN/A
Use case restrictions------

International traffic submitted over local long codes is actively blocked by the operators.

The use of Local Non-Real Numbers as a Sender ID (for example the fixed-line number of a company) is not allowed in Israel and will most probably result in SMS rejection by the network operator.

For the Golan network, Numeric Sender IDs are replaced by generic Alphanumeric Sender IDs.

N/A

Best practices------

N/A

N/A

N/A

Toll Free - Domestic
Operator network capability ---
Twilio supported ---
Learn more
Sender ID preserved ---
Provisioning time---
UCS-2 support---
Use case restrictions---
Best practices---
Toll Free - International
Operator network capability ---
Twilio supported ---
Sender ID preserved ---
Provisioning time---
UCS-2 support---
Use case restrictions---
Best practices---
Long Code - Domestic
Operator network capabilitySupported
Twilio supportedSupported
Sender ID preservedYes
Provisioning timeN/A
UCS-2 supportSupported
Use case restrictions

International traffic submitted over local long codes is actively blocked by the operators.

The use of Local Non-Real Numbers as a Sender ID (for example the fixed-line number of a company) is not allowed in Israel and will most probably result in SMS rejection by the network operator.

Best practices

N/A

Long Code - International
Operator network capabilitySupported
Twilio supportedSupported
Sender ID preservedYes
Provisioning timeN/A
UCS-2 supportSupported
Use case restrictions

For the Golan network, Numeric Sender IDs are replaced by generic Alphanumeric Sender IDs.

Best practices

N/A

Short Code
Operator network capabilityNot Supported
Twilio supportedNot Supported
Sender ID preserved---
Provisioning timeN/A
UCS-2 supportN/A
Use case restrictions

N/A

Best practices

N/A

Alphanumeric - Pre-registration
Operator network capabilityRequired
Twilio supported Required
Learn more
Sender ID preservedYes
Provisioning time1 week
UCS-2 supportN/A
Use case restrictions

Sender ID Registration is required only for Domestic Entities that plan to send more than 30,000 SMS per month.

Best practices

N/A

Alphanumeric - Dynamic
Operator network capabilitySupported
Twilio supported Supported
Sender ID preservedYes
Provisioning timeN/A
UCS-2 supportSupported
Use case restrictions

Content related to gambling, politics, drugs, pornography, and adult material is prohibited.

Best practices

N/A

Phone Numbers & Sender ID (continued)

Alphanumeric
Pre-registrationDynamic
Operator network capabilityRequiredSupported
Twilio supported Required
Learn more
Supported
Sender ID preservedYesYes
Provisioning time1 weekN/A
UCS-2 supportN/ASupported
Use case restrictions

Sender ID Registration is required only for Domestic Entities that plan to send more than 30,000 SMS per month.

Content related to gambling, politics, drugs, pornography, and adult material is prohibited.

Best practices

N/A

N/A

For the benefit of all our customers, these guidelines are provided to help you comply with applicable requirements and to help ensure Twilio's platform remains compliant with global telecommunications ecosystem requirements. These guidelines represent our current understanding of common compliance requirements generally applicable to Twilio and its customers, and do not constitute legal advice. By posting these guidelines, Twilio makes no assurances regarding the legal compliance of your application built using our APIs. You are expected to understand and abide by all compliance obligations applicable to your specific application. You should check these pages regularly for updates as telecommunications ecosystem requirements continue to evolve and change, and the information below may be updated or changed without notice.