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Facebook Messenger for Business ベータ版

Facebook Messengerをビジネスに大規模に活用

Facebook Messengerで顧客にリーチ、サポートできます。Conversations APIを活用した開発で、市場投入までの期間を短縮、優れた拡張性を獲得。

モバイルデバイスのFacebook Messengerアプリから商品を選ぶ人の図

API

柔軟なAPI1つでグローバルに
世界中の数十億人にリーチ

さまざまなチャネルを介して多人数とつながるConversations APIの図

Conversations API

クロスチャネルメッセージにより、エンゲージメントを促進。Google Business Messages、Facebook Messenger、SMS、MMS、WhatsApp、アプリ内チャットの参加者を管理し、メッセージのアーカイブもできます。

Conversations APIのご案内

ユースケース

会話を進め
顧客満足度を向上

会話型コマース

疑問に答え、信頼をはぐくみ、販売促進をはかるリッチメッセージを用いて、Facebookの検索、広告、プロフィールから顧客を満足させます。

カスタマーケア

ライブアシストやセルフサービス用のリソースを使って、Facebookページから直接、迅速に応答し、サポートを強化できます。

プロモーション

各顧客との1回の会話の中で、リッチイメージや絵文字を使い、関係性の高いオファーを提供。顧客を動かし、関係の再構築に結び付けます。

リード創出

Facebook Messengerに誘導するクリック広告から、リードを促し、顧客の獲得をシンプルにします。

開発者リソース

アドレス構成の作成
  • Node.js
  • Python
  • C#
  • Java
  • Go
  • PHP
  • Ruby
  • twilio-cli
  • curl
//Downloadthehelperlibraryfromhttps://www.twilio.com/docs/node/install//FindyourAccountSIDandAuthTokenattwilio.com/console//andsettheenvironmentvariables.Seehttp://twil.io/secureconstaccountSid=process.env.TWILIO_ACCOUNT_SID;constauthToken=process.env.TWILIO_AUTH_TOKEN;constclient=require('twilio')(accountSid,authToken);client.conversations.v1.addressConfigurations.create({friendlyName:'My Test Configuration','autoCreation.enabled':true,'autoCreation.type':'webhook','autoCreation.conversationServiceSid':'ISXXXXXXXXXXXXXXXXXXXXXX','autoCreation.webhookUrl':'https://example.com','autoCreation.webhookMethod':'POST','autoCreation.webhookFilters':['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457'}).then(address_configuration=>console.log(address_configuration.sid));
# Download the helper library from https://www.twilio.com/docs/python/installimportosfromtwilio.restimportClient# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=os.environ['TWILIO_ACCOUNT_SID']auth_token=os.environ['TWILIO_AUTH_TOKEN']client=Client(account_sid,auth_token)address_configuration=client.conversations \ .v1 \ .address_configurations \ .create(friendly_name='My Test Configuration',auto_creation_enabled=True,auto_creation_type='webhook',auto_creation_conversation_service_sid='ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url='https://example.com',auto_creation_webhook_method='POST',auto_creation_webhook_filters=['onParticipantAdded','onMessageAdded'],type='sms',address='+37256123457')print(address_configuration.sid)
// Install the C# / .NET helper library from twilio.com/docs/csharp/installusingSystem;usingSystem.Collections.Generic;usingTwilio;usingTwilio.Rest.Conversations.V1;classProgram{staticvoidMain(string[]args){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securestringaccountSid=Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");stringauthToken=Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");TwilioClient.Init(accountSid,authToken);varautoCreationWebhookFilters=newList<string>{"onParticipantAdded","onMessageAdded"};varaddressConfiguration=AddressConfigurationResource.Create(friendlyName:"My Test Configuration",autoCreationEnabled:true,autoCreationType:AddressConfigurationResource.AutoCreationTypeEnum.Webhook,autoCreationConversationServiceSid:"ISXXXXXXXXXXXXXXXXXXXXXX",autoCreationWebhookUrl:"https://example.com",autoCreationWebhookMethod:AddressConfigurationResource.MethodEnum.Post,autoCreationWebhookFilters:autoCreationWebhookFilters,type:AddressConfigurationResource.TypeEnum.Sms,address:"+37256123457");Console.WriteLine(addressConfiguration.Sid);}}
// Install the Java helper library from twilio.com/docs/java/installimportcom.twilio.Twilio;importcom.twilio.rest.conversations.v1.AddressConfiguration;importjava.util.Arrays;publicclassExample{// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securepublicstaticfinalStringACCOUNT_SID=System.getenv("TWILIO_ACCOUNT_SID");publicstaticfinalStringAUTH_TOKEN=System.getenv("TWILIO_AUTH_TOKEN");publicstaticvoidmain(String[]args){Twilio.init(ACCOUNT_SID,AUTH_TOKEN);AddressConfigurationaddressConfiguration=AddressConfiguration.creator(AddressConfiguration.Type.SMS,"+37256123457").setFriendlyName("My Test Configuration").setAutoCreationEnabled(true).setAutoCreationType(AddressConfiguration.AutoCreationType.WEBHOOK).setAutoCreationConversationServiceSid("ISXXXXXXXXXXXXXXXXXXXXXX").setAutoCreationWebhookUrl("https://example.com").setAutoCreationWebhookMethod(AddressConfiguration.Method.POST).setAutoCreationWebhookFilters(Arrays.asList("onParticipantAdded","onMessageAdded")).create();System.out.println(addressConfiguration.getSid());}}
// Download the helper library from https://www.twilio.com/docs/go/installpackagemainimport("fmt""github.com/twilio/twilio-go"conversations"github.com/twilio/twilio-go/rest/conversations/v1")funcmain(){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/secureclient:=twilio.NewRestClient()params:=&conversations.CreateConfigurationAddressParams{}params.SetFriendlyName("My Test Configuration")params.SetAutoCreationEnabled(true)params.SetAutoCreationType("webhook")params.SetAutoCreationConversationServiceSid("ISXXXXXXXXXXXXXXXXXXXXXX")params.SetAutoCreationWebhookUrl("https://example.com")params.SetAutoCreationWebhookMethod("POST")params.SetAutoCreationWebhookFilters([]string{"onParticipantAdded","onMessageAdded"})params.SetType("sms")params.SetAddress("+37256123457")resp,err:=client.ConversationsV1.CreateConfigurationAddress(params)iferr!=nil{fmt.Println(err.Error())}else{ifresp.Sid!=nil{fmt.Println(*resp.Sid)}else{fmt.Println(resp.Sid)}}}
<?php// Update the path below to your autoload.php,// see https://getcomposer.org/doc/01-basic-usage.mdrequire_once'/path/to/vendor/autoload.php';useTwilio\Rest\Client;// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/secure$sid=getenv("TWILIO_ACCOUNT_SID");$token=getenv("TWILIO_AUTH_TOKEN");$twilio=newClient($sid,$token);$address_configuration=$twilio->conversations->v1->addressConfigurations->create("sms",// type"+37256123457",// address["friendlyName"=>"My Test Configuration","autoCreationEnabled"=>True,"autoCreationType"=>"webhook","autoCreationConversationServiceSid"=>"ISXXXXXXXXXXXXXXXXXXXXXX","autoCreationWebhookUrl"=>"https://example.com","autoCreationWebhookMethod"=>"POST","autoCreationWebhookFilters"=>["onParticipantAdded","onMessageAdded"]]);print($address_configuration->sid);
# Download the helper library from https://www.twilio.com/docs/ruby/installrequire'rubygems'require'twilio-ruby'# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=ENV['TWILIO_ACCOUNT_SID']auth_token=ENV['TWILIO_AUTH_TOKEN']@client=Twilio::REST::Client.new(account_sid,auth_token)address_configuration=@client.conversations.v1.address_configurations.create(friendly_name:'My Test Configuration',auto_creation_enabled:true,auto_creation_type:'webhook',auto_creation_conversation_service_sid:'ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url:'https://example.com',auto_creation_webhook_method:'POST',auto_creation_webhook_filters:['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457')putsaddress_configuration.sid
# Install the twilio-cli from https://twil.io/cli twilio api:conversations:v1:configuration:addresses:create \ --friendly-name "My Test Configuration" \ --auto-creation.enabled \ --auto-creation.type webhook \ --auto-creation.conversation-service-sid ISXXXXXXXXXXXXXXXXXXXXXX \ --auto-creation.webhook-url https://example.com \ --auto-creation.webhook-method POST \ --auto-creation.webhook-filters onParticipantAdded onMessageAdded \ --type sms \ --address +37256123457
curl -X POST "https://conversations.twilio.com/v1/Configuration/Addresses"\--data-urlencode "FriendlyName=My Test Configuration"\--data-urlencode "AutoCreation.Enabled=True"\--data-urlencode "AutoCreation.Type=webhook"\--data-urlencode "AutoCreation.ConversationServiceSid=ISXXXXXXXXXXXXXXXXXXXXXX"\--data-urlencode "AutoCreation.WebhookUrl=https://example.com"\--data-urlencode "AutoCreation.WebhookMethod=POST"\--data-urlencode "AutoCreation.WebhookFilters=onParticipantAdded"\--data-urlencode "AutoCreation.WebhookFilters=onMessageAdded"\--data-urlencode "Type=sms"\--data-urlencode "Address=+37256123457"\-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN

ドキュメントはこちら

クイックスタートガイド、コードスニペット、SDK、その他、Twilioの包括的なリソースライブラリーをご覧いただき、Facebook Messenger対応をMessagingXで迅速に構築してくだい。

リッチメディアで双方向コミュニケーションを活用するConversations APIの図

Conversations APIにより、Facebook Messengerを簡素化

単一のクロスチャネルAPIにより、Facebook Messenger上で世界中の顧客とつながります。ベータ版に参加し、TwilioのAPI、プラットフォーム、SDKにアクセスしてください。クラストップレベルの拡張性と短時間での市場投入を実現できます。

料金

料金はシンプルな
従量制

Conversations APIのご利用には、サブスクリプション料金も確約料金もありません。ご利用分だけのお支払いです。継続的な大規模利用の場合は、ボリューム割引もご用意しています。