Facebook Messenger para empresas, criada para escalar
Alcance e ofereça suporte aos clientes no Facebook Messenger. Para velocidade de entrada no mercado e escalabilidade, crie com a API Conversations.

Aumente as vendas e o suporte
com o Facebook Messenger
O Facebook Messenger permite que você alcance pessoas onde elas geralmente estão. A API Conversations permite o comércio por meio de mensagens e o suporte ao cliente em todos os canais, tudo isso apoiado pela escalabilidade líder do setor.
APIs
Alcance bilhões globalmente
com uma API flexível

API Conversations
Impulsione o engajamento com mensagens entre canais que incluem gerenciamento de participantes e mensagens arquivadas para o Facebook Messenger, Business Messages do Google, SMS, MMS, WhatsApp, e chat no aplicativo.
Casos de uso
Gere conversões e
satisfação do cliente
Comércio conversacional
Conheça os clientes de pesquisa, anúncios ou perfis do Facebook com mensagens interativas que respondem a perguntas, inspiram confiança e impulsionam vendas.
Atendimento ao cliente
Eleve o suporte com assistência ao vivo e recursos de autoatendimento diretamente de sua página do Facebook com respostas rápidas.
Promoções
Ofereça ofertas relevantes como parte de uma única conversa com cada cliente, com imagens interativas e emojis para ativar e reengajar.
Geração de leads
Simplifique sua aquisição de clientes por meio de leads direcionados a anúncios por clique no Facebook Messenger.
Recursos para desenvolvedores
- Node.js
- Python
- C#
- Java
- Go
- PHP
- Ruby
- twilio-cli
- curl
//Downloadthehelperlibraryfromhttps://www.twilio.com/docs/node/install//FindyourAccountSIDandAuthTokenattwilio.com/console//andsettheenvironmentvariables.Seehttp://twil.io/secureconstaccountSid=process.env.TWILIO_ACCOUNT_SID;constauthToken=process.env.TWILIO_AUTH_TOKEN;constclient=require('twilio')(accountSid,authToken);client.conversations.v1.addressConfigurations.create({friendlyName:'My Test Configuration','autoCreation.enabled':true,'autoCreation.type':'webhook','autoCreation.conversationServiceSid':'ISXXXXXXXXXXXXXXXXXXXXXX','autoCreation.webhookUrl':'https://example.com','autoCreation.webhookMethod':'POST','autoCreation.webhookFilters':['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457'}).then(address_configuration=>console.log(address_configuration.sid));
# Download the helper library from https://www.twilio.com/docs/python/installimportosfromtwilio.restimportClient# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=os.environ['TWILIO_ACCOUNT_SID']auth_token=os.environ['TWILIO_AUTH_TOKEN']client=Client(account_sid,auth_token)address_configuration=client.conversations \
.v1 \
.address_configurations \
.create(friendly_name='My Test Configuration',auto_creation_enabled=True,auto_creation_type='webhook',auto_creation_conversation_service_sid='ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url='https://example.com',auto_creation_webhook_method='POST',auto_creation_webhook_filters=['onParticipantAdded','onMessageAdded'],type='sms',address='+37256123457')print(address_configuration.sid)
// Install the C# / .NET helper library from twilio.com/docs/csharp/installusingSystem;usingSystem.Collections.Generic;usingTwilio;usingTwilio.Rest.Conversations.V1;classProgram{staticvoidMain(string[]args){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securestringaccountSid=Environment.GetEnvironmentVariable("TWILIO_ACCOUNT_SID");stringauthToken=Environment.GetEnvironmentVariable("TWILIO_AUTH_TOKEN");TwilioClient.Init(accountSid,authToken);varautoCreationWebhookFilters=newList<string>{"onParticipantAdded","onMessageAdded"};varaddressConfiguration=AddressConfigurationResource.Create(friendlyName:"My Test Configuration",autoCreationEnabled:true,autoCreationType:AddressConfigurationResource.AutoCreationTypeEnum.Webhook,autoCreationConversationServiceSid:"ISXXXXXXXXXXXXXXXXXXXXXX",autoCreationWebhookUrl:"https://example.com",autoCreationWebhookMethod:AddressConfigurationResource.MethodEnum.Post,autoCreationWebhookFilters:autoCreationWebhookFilters,type:AddressConfigurationResource.TypeEnum.Sms,address:"+37256123457");Console.WriteLine(addressConfiguration.Sid);}}
// Install the Java helper library from twilio.com/docs/java/installimportcom.twilio.Twilio;importcom.twilio.rest.conversations.v1.AddressConfiguration;importjava.util.Arrays;publicclassExample{// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/securepublicstaticfinalStringACCOUNT_SID=System.getenv("TWILIO_ACCOUNT_SID");publicstaticfinalStringAUTH_TOKEN=System.getenv("TWILIO_AUTH_TOKEN");publicstaticvoidmain(String[]args){Twilio.init(ACCOUNT_SID,AUTH_TOKEN);AddressConfigurationaddressConfiguration=AddressConfiguration.creator(AddressConfiguration.Type.SMS,"+37256123457").setFriendlyName("My Test Configuration").setAutoCreationEnabled(true).setAutoCreationType(AddressConfiguration.AutoCreationType.WEBHOOK).setAutoCreationConversationServiceSid("ISXXXXXXXXXXXXXXXXXXXXXX").setAutoCreationWebhookUrl("https://example.com").setAutoCreationWebhookMethod(AddressConfiguration.Method.POST).setAutoCreationWebhookFilters(Arrays.asList("onParticipantAdded","onMessageAdded")).create();System.out.println(addressConfiguration.getSid());}}
// Download the helper library from https://www.twilio.com/docs/go/installpackagemainimport("fmt""github.com/twilio/twilio-go"conversations"github.com/twilio/twilio-go/rest/conversations/v1")funcmain(){// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/secureclient:=twilio.NewRestClient()params:=&conversations.CreateConfigurationAddressParams{}params.SetFriendlyName("My Test Configuration")params.SetAutoCreationEnabled(true)params.SetAutoCreationType("webhook")params.SetAutoCreationConversationServiceSid("ISXXXXXXXXXXXXXXXXXXXXXX")params.SetAutoCreationWebhookUrl("https://example.com")params.SetAutoCreationWebhookMethod("POST")params.SetAutoCreationWebhookFilters([]string{"onParticipantAdded","onMessageAdded"})params.SetType("sms")params.SetAddress("+37256123457")resp,err:=client.ConversationsV1.CreateConfigurationAddress(params)iferr!=nil{fmt.Println(err.Error())}else{ifresp.Sid!=nil{fmt.Println(*resp.Sid)}else{fmt.Println(resp.Sid)}}}
<?php// Update the path below to your autoload.php,// see https://getcomposer.org/doc/01-basic-usage.mdrequire_once'/path/to/vendor/autoload.php';useTwilio\Rest\Client;// Find your Account SID and Auth Token at twilio.com/console// and set the environment variables. See http://twil.io/secure$sid=getenv("TWILIO_ACCOUNT_SID");$token=getenv("TWILIO_AUTH_TOKEN");$twilio=newClient($sid,$token);$address_configuration=$twilio->conversations->v1->addressConfigurations->create("sms",// type"+37256123457",// address["friendlyName"=>"My Test Configuration","autoCreationEnabled"=>True,"autoCreationType"=>"webhook","autoCreationConversationServiceSid"=>"ISXXXXXXXXXXXXXXXXXXXXXX","autoCreationWebhookUrl"=>"https://example.com","autoCreationWebhookMethod"=>"POST","autoCreationWebhookFilters"=>["onParticipantAdded","onMessageAdded"]]);print($address_configuration->sid);
# Download the helper library from https://www.twilio.com/docs/ruby/installrequire'rubygems'require'twilio-ruby'# Find your Account SID and Auth Token at twilio.com/console# and set the environment variables. See http://twil.io/secureaccount_sid=ENV['TWILIO_ACCOUNT_SID']auth_token=ENV['TWILIO_AUTH_TOKEN']@client=Twilio::REST::Client.new(account_sid,auth_token)address_configuration=@client.conversations.v1.address_configurations.create(friendly_name:'My Test Configuration',auto_creation_enabled:true,auto_creation_type:'webhook',auto_creation_conversation_service_sid:'ISXXXXXXXXXXXXXXXXXXXXXX',auto_creation_webhook_url:'https://example.com',auto_creation_webhook_method:'POST',auto_creation_webhook_filters:['onParticipantAdded','onMessageAdded'],type:'sms',address:'+37256123457')putsaddress_configuration.sid
# Install the twilio-cli from https://twil.io/cli
twilio api:conversations:v1:configuration:addresses:create \
--friendly-name "My Test Configuration" \
--auto-creation.enabled \
--auto-creation.type webhook \
--auto-creation.conversation-service-sid ISXXXXXXXXXXXXXXXXXXXXXX \
--auto-creation.webhook-url https://example.com \
--auto-creation.webhook-method POST \
--auto-creation.webhook-filters onParticipantAdded onMessageAdded \
--type sms \
--address +37256123457
curl -X POST "https://conversations.twilio.com/v1/Configuration/Addresses"\--data-urlencode "FriendlyName=My Test Configuration"\--data-urlencode "AutoCreation.Enabled=True"\--data-urlencode "AutoCreation.Type=webhook"\--data-urlencode "AutoCreation.ConversationServiceSid=ISXXXXXXXXXXXXXXXXXXXXXX"\--data-urlencode "AutoCreation.WebhookUrl=https://example.com"\--data-urlencode "AutoCreation.WebhookMethod=POST"\--data-urlencode "AutoCreation.WebhookFilters=onParticipantAdded"\--data-urlencode "AutoCreation.WebhookFilters=onMessageAdded"\--data-urlencode "Type=sms"\--data-urlencode "Address=+37256123457"\-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN
Leia a documentação
Explore guias de início rápido, trechos de código, SDKs e muito mais em nossa abrangente biblioteca de recursos para começar a criar no Facebook Messenger com o MessagingX.

Facebook Messenger facilitado com a API Conversations
Engaje os clientes globalmente no Facebook Messenger com uma única API entre canais. Junte‑se à versão beta para acessar a API, plataforma e SDKs da Twilio para construir com escalabilidade e velocidade de mercado líderes do setor.
Preços
Pague apenas pelo que utilizar
com preços simples.
Use a API Conversations sem assinaturas ou compromissos, apenas preços por usuário. Economize com descontos de dimensionamento para uso contínuo e de alto volume.