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Twilio Security

Security is at the core of our platform

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Twilio Security

Key tenets of our security program

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Data Security

Twilio is certified under ISO/IEC 27001, secures data between customer applications, and supports TLS 1.2 encryption. We maintain strict governance and protection standards to ensure data is appropriately stored, processed, and handled by our people, systems and technology.

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Product security

The Twilio Security Development Lifecycle ensures our products, services, and APIs are secure by design, in development, and after deployment. Our continuous software delivery model and consistent change management process ensures a stable production environment for all our customers.

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Risk management

The Twilio Security Risk Management Program (RMP) is a flexible and scalable framework for ongoing identification, assessment, treatment, and reporting of security risks. Twilio uses identity and access management controls and offers added security to keep your accounts safe.

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Operational resilience

Our high-availability platform architecture, resiliency practices, and requirements built into our development and operational processes enable more than a trillion global interactions every year. Our business continuity, disaster recovery, and crisis management programs are led by industry experts to protect our customers and ensure continuous delivery.


Trusted Partnership

Working together to build secure communications

Security is a shared responsibility between Twilio, our customers, and our partners. Together, we deliver communications your customers trust.