21630: Cannot mutate Address that is linked to a verified Document.
PHONE NUMBERS
ERROR
This error occurs when you try to update an existing address that is already tied to verified regulatory compliance data. Some regulatory workflows require an AddressSid on a Supporting Document, and addresses already linked to regulatory compliance or emergency address registration cannot be modified or revalidated in place.
- You sent a
POSTupdate to an existing address after that address had already been linked to a verified Supporting Document used for regulatory compliance. - The address is already associated with phone numbers for regulatory compliance, so Twilio blocks direct edits to preserve the approved compliance record. (help.twilio.com)
- The address is already being used for emergency address registration, which also prevents modifying or revalidating the existing record. (help.twilio.com)
- Create a new address with the corrected details instead of updating the existing linked address. Then use the new
AddressSidanywhere an address is required. - Before replacing the address, list the phone numbers that depend on it with
GET /2010-04-01/Accounts/{AccountSid}/Addresses/{AddressSid}/DependentPhoneNumbers.json. - Update the phone number or provisioning request to reference the new
AddressSidso the correct address is mapped to the number. (help.twilio.com) - If the address is part of approved regulatory compliance information that must change, create a Bundle Copy, update the copied compliance items, submit the copy for review, and then replace the items on the original bundle after approval.