Error
Carrier error
32801: Branded Calling caller profile failure
Voice
Twilio submitted the caller profile for your Branded Calling registration, and branding couldn't be enabled. The caller profile is the display name, and the call reason if you provided one, that appears on your outbound calls.
- The display name, call reason, or business details were rejected during review.
- The rejection happened on the carrier side and isn't related to the details you submitted.
- Check the display name, call reason, and business details on your registration. If any of them need correcting, update them and submit the registration again.
- If the details are correct and the error continues, contact Twilio Support.