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Error
Carrier error

32801: Branded Calling caller profile failure

Twilio Voice DocumentationVoice

Description

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Twilio submitted the caller profile for your Branded Calling registration, and branding couldn't be enabled. The caller profile is the display name, and the call reason if you provided one, that appears on your outbound calls.

Possible causes

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  • The display name, call reason, or business details were rejected during review.
  • The rejection happened on the carrier side and isn't related to the details you submitted.