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61008: Add-ons: HTTP too many redirects


ERROR: 61008

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ERROR

This error occurs when an Add-on provider returns too many HTTP redirects. To avoid a redirect loop, only five redirects are followed before the request is terminated and this error is returned.

Possible causes

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  • The Add-on provider returned a redirect loop or more than five redirects for a single request.
  • A redirect rule on the provider side keeps rewriting the request between URLs, such as HTTP to HTTPS or www to a non-www hostname, instead of resolving to a final destination.
  • The installed Add-on instance is configured with a Listing-specific endpoint or other configuration parameter that points to an intermediate URL instead of the final URL.
  • Update the Add-on provider or webhook configuration so the request goes directly to the final URL and does not depend on repeated redirects.
  • Test the provider URL with curl, Postman, or another HTTP client and inspect each response until the request no longer returns repeated redirects.
  • Review the installed Listing's configuration parameters and usage points in Console, then correct any endpoint or routing setting that sends requests to the wrong URL.
  • Check the Add-on result payload for the status, message, and code fields. Keep the Installed Add-on SID available for debugging and support requests with the Listing publisher.

Additional resources

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