Enterprise Knowledge Nutrition Facts
AI Nutrition Facts
Enterprise Knowledge
- Description
- Enterprise Knowledge allows you to provide your AI Agent with access to unstructured data sources like company policies, documentation, and more. The Agent can then return relevant information during interactions, helping to answer customer questions with greater accuracy and context.
- Privacy Ladder Level
- 1
- Feature is Optional
- Yes
- Model Type
- Predictive
- Base Model
- OpenAI - text-embedding-3-large
- Base Model Trained with Customer Data
- No
- Customer Data is Shared with Model Vendor
- Yes
- Training Data Anonymized
- N/A
- Data Deletion
- Yes
- Human in the Loop
- No
- Data Retention
- 3 years
- Logging & Auditing
- Yes
- Guardrails
- Yes
- Input/Output Consistency
- Yes
- Other Resources
- Learn more at: https://www.twilio.com/en-us/customer-ai
Trust Ingredients
Compliance
Learn more about this label at nutrition-facts.ai