Configure notifications

To receive copies of bounce messages that inbox providers send to your recipients, forward these messages to an email address of your choosing.

1. Toggle Enable forward bounce messages to On.
2. Choose one of the following two options on where to forward email messages:
   • Email address to forward to
   • Use the From address of the outgoing email
3. Type an email address into the Specify an email address box.
4. Click Save.

To turn off these messages, toggle Enable forward bounce messages to Off

To receive copies of spam report messages that inbox providers send to your recipients, forward these messages to an email address of your choosing.

1. Toggle Enable forward spam reports to On
2. Type an email address in the Email address box.
3. Click Save.

To turn off these messages, toggle Enable forward spam reports to Off.

This setting ignores all bounce and unsubscribe notifications sent to the domains or email addresses listed. Under normal sending conditions, Twilio Email always sends future emails to these recipients.

1. Toggle Enable address allow list to On.
2. Type email address or domains that you want to exclude from bounces or unsubscribes in the Email Addresses or Domains to allow box.
   • Separate email addresses or domains with either commas or new lines. For domains, exclude the @ symbol.
   • Avoid adding large scale inbox provider domains like live.com or gmail.com. As this setting ignores unsubscribes, ignoring these providers can adversely affect your email reputation score and violate local, national, or regional privacy laws.
3. Click Save Changes.

Example of email addresses and domains list

pat@example.com, example.net

To turn off these messages, toggle Enable address allow list to Off.