Intelligence API (v3)
Legal information
Conversation Intelligence, including the APIs, may use artificial intelligence or machine learning technologies and is subject to the terms of the Predictive and Generative AI/ML Features Addendum. For more details on AI usage and data, see AI Nutrition Facts for Conversation Intelligence.
Conversation Intelligence is not PCI compliant or a HIPAA Eligible Service and should not be used in workflows that are subject to HIPAA or PCI.
Conversations products are only available in the new Twilio Console. If your account hasn't been migrated, you'll be redirected to the legacy Console where these products won't appear.
The Conversational Intelligence API includes resources to create and manage intelligence configurations, define and run language operators, and retrieve processed conversations and operator results.
- Use the Configurations resource to create and manage intelligence configurations and define rules that control how and when language operators analyze and transform conversations.
- Use the Operators resource to create custom language operators or retrieve Twilio-author and custom operators.
- Use the Conversations resource to retrieve conversations processed with an intelligence configuration, and the OperatorResults resource to retrieve language operator results for those conversations.
Use the left sidebar to browse all available endpoints.
Twilio Intelligence API:
https://intelligence.twilio.com
License: Apache 2.0