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Conversation Memory limits


This document outlines product and API resource limits for Conversation Memory.


Conversation Memory limits and known issues

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  • Conversation Memory supports up to 5 memory stores per account.
  • Each memory store can contain up to 10,000 profiles.
  • During the private beta, you can't delete memory stores once they've been created.

The following displays resource limits and constraints for Conversation Memory APIs.

Memory store

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Resource limitValueNotes
Unique nameAlphanumeric and hyphens onlyEnforced by pattern
Friendly name128 characters
Descriptions512 characters
Max memory stores per account5

Identifiers and identity resolution settings

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Resource limitValueNotes
Max identifier type15
Max idType length30 charactersIncludes alphanumeric, hyphens, and underscores
Max identifiers per type100
Max identifier value length255 characters
Max matching rules15
Max matching rule length30 characters
Resource limitValueNotes
Max trait groups per memory store50 groups
Max traits per trait groups95 traits
Max trait group name length64 characters
Max trait group description length1024 characters
Trait name64 characters
Trait string value1024 characters
Trait integer value2147483648 to 2147483647
Trait boolean valuetrue/false
Trait array value100 itemsIncludes strings, integers, and booleans
Resource limitValueNotes
Max observation content size4096 characters
Max batch observation operations10 observations per request
Max source length100 characters
Max observations per profile500
Resource limitValueNotes
Max content size4096 characters
Max source length100 characters
Max conversation summaries per profile500
Resource limitValueNotes
Max profiles1000
Max trait groups50
Max traits per group95

Profile import (CSV)

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Resource limitValueNotes
File size104,857,600 bytes (100 MiB)
File name255 characters
Column mappings2-100 characters
Column name length64 characters
Import status message39 characters
Upload URL token2048 characters
Resource limitValueNotes
Max idType length30 characters
Max value length255 characters
Max normalized value result255 characters
Max profile results100 profiles
Resource limitValueNotes
Query text length1024 characters
Max communications100
Max observations100
Max summaries100
Resource limitValueNotes
Communication max message body8,388,608 characters
Max participants100
Max participant name length256 characters
Communication max media100 items
Communication max messages100 messages
Communication max segments100 segments
Communication max media duration600,000 milliseconds (10 minutes)
Resource limitValueNotes
Event name256 characters
Max event properties10 properties
Property value (string)10,000 characters
Property value (integer)-2147483648 to 2147483647
Property value (array)100 items max
Event metadata99 properties
Batch event ingestion1,000 events per request