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CustomOperator Subresource

The CustomOperator subresource of the Operator resource represents a Custom Operator.

Custom Properties

Property nameTypeRequiredDescriptionChild properties

account_sidSID<AC>Optional

Not PII

The unique SID identifier of the Account the Custom Operator belongs to.

Pattern: ^AC[0-9a-fA-F]{32}$Min length: 34Max length: 34

sidSID<LY>Optional

Not PII

A 34 character string that uniquely identifies this Custom Operator.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34

friendly_namestringOptional

Not PII

A human-readable name of this resource, up to 64 characters.

descriptionstringOptional

Not PII

A human-readable description of this resource, longer than the friendly name.

authorstringOptional

Not PII

The creator of the Custom Operator. Custom Operators can only be created by a Twilio Account.

operator_typestringOptional

Not PII

Operator Type for this Operator. References an existing Operator Type resource.

versionintegerOptional

Not PII

Numeric Custom Operator version. Incremented with each update on the resource, used to ensure integrity when updating the Custom Operator.

Default: 0

availabilityenum<string>Optional

Not PII

Custom Operator availability status. Possible values: internal, beta, public, retired.

Possible values:

internalbetapublicretired

configobjectOptional

Not PII

Operator configuration, following the schema defined by the Operator Type. Only available on Operators created by the Account.

date_createdstring<date-time>Optional

Not PII

The date that this Custom Operator was created, given in ISO 8601 format.

date_updatedstring<date-time>Optional

Not PII

The date that this Custom Operator was updated, given in ISO 8601 format.

urlstring<uri>Optional

Not PII

The URL of this resource.

Create a Custom Operator

POST https://intelligence.twilio.com/v2/Operators/Custom

This endpoint creates a new Custom Operator for an Account.

Request body parameters

Encoding type:application/x-www-form-urlencoded

SchemaExample

Property nameTypeRequiredDescriptionChild properties

FriendlyNamestringrequired

Not PII

A human readable description of the new Operator, up to 64 characters.

OperatorTypestringrequired

Not PII

Operator Type for this Operator. References an existing Operator Type resource.

Configobjectrequired

Not PII

Operator configuration, following the schema defined by the Operator Type.

Create a Custom

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function createCustomOperator() {
11  const customOperator = await client.intelligence.v2.customOperators.create({
12    config: {},
13    friendlyName: "FriendlyName",
14    operatorType: "OperatorType",
15  });
16
17  console.log(customOperator.accountSid);
18}
19
20createCustomOperator();

Output

1{
2  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "sid": "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "FriendlyName",
5  "description": "New Operator",
6  "author": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "operator_type": "OperatorType",
8  "version": 1,
9  "availability": "public",
10  "config": {
11    "configuration": {
12      "field": "value"
13    }
14  },
15  "date_created": "2010-08-31T20:36:28Z",
16  "date_updated": "2010-08-31T20:36:28Z",
17  "url": "https://intelligence.twilio.com/v2/Operators/Custom/LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
18}

Fetch a Custom Operator

GET https://intelligence.twilio.com/v2/Operators/Custom/{Sid}

This endpoint retrieves the details of a Custom Operator using its SID.

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<LY>required

Not PII

A 34 character string that uniquely identifies this Custom Operator.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34

Fetch a Custom

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function fetchCustomOperator() {
11  const customOperator = await client.intelligence.v2
12    .customOperators("LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .fetch();
14
15  console.log(customOperator.accountSid);
16}
17
18fetchCustomOperator();

Output

1{
2  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "sid": "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "My New Operator",
5  "description": "New Operator",
6  "author": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "operator_type": "operator-type-name",
8  "version": 1,
9  "availability": "public",
10  "config": {
11    "configuration": {
12      "field": "value"
13    }
14  },
15  "date_created": "2010-08-31T20:36:28Z",
16  "date_updated": "2010-08-31T20:36:28Z",
17  "url": "https://intelligence.twilio.com/v2/Operators/Custom/LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
18}

List Custom Operators

GET https://intelligence.twilio.com/v2/Operators/Custom

This endpoint lists all available Custom Operators for an Account, with optional filtering.

Query parameters

Property nameTypeRequiredPIIDescription

Availabilityenum<string>Optional

Not PII

Returns Custom Operators with the provided availability type. Possible values: internal, beta, public, retired.

Possible values:

internalbetapublicretired

LanguageCodestringOptional

Not PII

Returns Custom Operators that support the provided language code.

PageSizeintegerOptional

Not PII

How many resources to return in each list page. The default is 50, and the maximum is 1000.

Minimum: 1Maximum: 1000

PageintegerOptional

Not PII

The page index. This value is simply for client state.

Minimum: 0

PageTokenstringOptional

Not PII

The page token. This is provided by the API.

List multiple Customs

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function listCustomOperator() {
11  const customOperators = await client.intelligence.v2.customOperators.list({
12    limit: 20,
13  });
14
15  customOperators.forEach((c) => console.log(c.accountSid));
16}
17
18listCustomOperator();

Output

1{
2  "operators": [
3    {
4      "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
5      "sid": "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
6      "friendly_name": "My New Operator",
7      "description": "New Operator",
8      "author": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
9      "operator_type": "operator-type-name",
10      "version": 1,
11      "availability": "public",
12      "config": {
13        "configuration": {
14          "field": "value"
15        }
16      },
17      "date_created": "2010-08-31T20:36:28Z",
18      "date_updated": "2010-08-31T20:36:28Z",
19      "url": "https://intelligence.twilio.com/v2/Operators/Custom/LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
20    }
21  ],
22  "meta": {
23    "first_page_url": "https://intelligence.twilio.com/v2/Operators/Custom?LanguageCode=en&Availability=public&PageSize=50&Page=0",
24    "key": "operators",
25    "next_page_url": null,
26    "page": 0,
27    "page_size": 50,
28    "previous_page_url": null,
29    "url": "https://intelligence.twilio.com/v2/Operators/Custom?LanguageCode=en&Availability=public&PageSize=50&Page=0"
30  }
31}

Update a Custom Operator

POST https://intelligence.twilio.com/v2/Operators/Custom/{Sid}

This endpoint updates a Custom Operator.

Headers

Property nameTypeRequiredPIIDescription

If-MatchstringOptional

Not PII

The If-Match HTTP request header

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<LY>required

Not PII

A 34 character string that uniquely identifies this Custom Operator.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34

Request body parameters

Encoding type:application/x-www-form-urlencoded

SchemaExample

Property nameTypeRequiredDescriptionChild properties

FriendlyNamestringrequired

Not PII

A human-readable name of this resource, up to 64 characters.

Configobjectrequired

Not PII

Operator configuration, following the schema defined by the Operator Type.

Update a Custom

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function updateCustomOperator() {
11  const customOperator = await client.intelligence.v2
12    .customOperators("LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .update({
14      config: {},
15      friendlyName: "FriendlyName",
16    });
17
18  console.log(customOperator.accountSid);
19}
20
21updateCustomOperator();

Output

1{
2  "account_sid": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
3  "sid": "LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
4  "friendly_name": "FriendlyName",
5  "description": "My New Operator",
6  "author": "ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
7  "operator_type": "operator-type-name",
8  "version": 2,
9  "availability": "public",
10  "config": {
11    "configuration": {
12      "field": "value"
13    }
14  },
15  "date_created": "2010-08-31T20:36:28Z",
16  "date_updated": "2010-08-31T20:36:28Z",
17  "url": "https://intelligence.twilio.com/v2/Operators/Custom/LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"
18}

Delete a Custom Operator

DELETE https://intelligence.twilio.com/v2/Operators/Custom/{Sid}

This endpoint deletes a Custom Operator.

Path parameters

Property nameTypeRequiredPIIDescription

SidSID<LY>required

Not PII

A 34 character string that uniquely identifies this Custom Operator.

Pattern: ^LY[0-9a-fA-F]{32}$Min length: 34Max length: 34

Delete a Custom

1// Download the helper library from https://www.twilio.com/docs/node/install
2const twilio = require("twilio"); // Or, for ESM: import twilio from "twilio";
3
4// Find your Account SID and Auth Token at twilio.com/console
5// and set the environment variables. See http://twil.io/secure
6const accountSid = process.env.TWILIO_ACCOUNT_SID;
7const authToken = process.env.TWILIO_AUTH_TOKEN;
8const client = twilio(accountSid, authToken);
9
10async function deleteCustomOperator() {
11  await client.intelligence.v2
12    .customOperators("LYaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa")
13    .remove();
14}
15
16deleteCustomOperator();