There is a reserved weekly maintenance window on Saturdays in the following zoned times:
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Pacific Time - 1AM to 7AM
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Eastern Time - 4AM to 10AM
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UK Time - 9AM to 3PM
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Central European Time - 10AM to 4PM
During these times Flex Insights may not be accessible. Not all the maintenance windows are necessarily used every week - however, if you have some processes dependent on Flex Insights, make sure you take the maintenance window into consideration.
Built-in measures, reports, and dashboards are not editable.
If you want to keep your dashboards, reports, or metrics from being updated you can create a copy of them. Note that even copied dashboards and reports that depend on built-in reports and measures get updated if the underlying content is updated.
Mind the following update examples:
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Custom dashboards containing built-in reports that are updated
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The dashboard will preserve layout and filters.
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Updated reports in the dashboard will be updated.
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Custom reports built on top of built-in measures
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The report will have the same colors and layout.
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The value shown in the report may change depending on your data.
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Custom measures built on top of built-in measures
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The measure may change value depending on your data.
Warning
If you want to have a dashboard or a report absolutely static you have to copy also the underlying content down to the measures level. However, we do not recommend this approach as updates may contain important fixes.
To create custom dashboards, reports and measures please contact your Account Manager.