There are 3 types of roles: General roles, Built-in roles and Organization roles.
General roles aren't product-specific and apply only to the account scope. Learn more about general account roles.
Built-in roles represent known access patterns for a Twilio product and are offered out-of-the-box as part of the Twilio platform.
Built-in roles can be assigned at organization, account, and subaccount scopes.
The following table lists all the built-in roles.
| Product Group | Built-in Role name | Description |
|---|---|---|
| Studio | Studio Viewer | Ability to view any Flow, export Flow definitions, and see Execution logs. This role provides access to Studio pages for Console users. |
| Studio | Studio Admin | Full access to create, read, update and delete Flows and view Execution logs. This role provides access to Studio pages for Console users. |
| Phone numbers | Numbers Configuration Editor | Provides access to configure pre-purchased numbers for using Voice & Messaging features. This role does not allow access to buy a number or create new regulatory bundles. |
| Phone numbers | Numbers Configuration Viewer | Provides read only access to view numbers configurations for Voice & Messaging features. This role does not allow access to configure numbers, buy a number, or create new regulatory bundles. |
| Phone numbers | Numbers Inventory Manager | Provides access to buy a number and repurchase released numbers. This role does not allow access to configure numbers and create new regulatory bundles. |
| Messaging | Messaging Services Configurator | Provides permissions to view and configure messaging services and regulatory compliance details for messaging. |
| Messaging | Messaging Services Viewer | Provides permissions to view messaging services and regulatory compliance details for messaging. This role does not allow users to configure existing messaging services. |
| Messaging | Messaging Settings Admin | Provides admin permissions for Messaging Settings. Users can update general settings, create message log archives, and update geo permissions. |
| Messaging | Messaging Settings Viewer | Provides read-only permissions for Messaging Settings. Users can view general settings, message log archives, and geo permissions. |
| Messaging | WhatsApp Senders Admin | Provides admin permissions for WhatsApp Senders. Users can view, create, update or delete WhatsApp Senders for messaging. |
| Messaging | WhatsApp Senders Viewer | Provides read-only permissions for WhatsApp Senders. |
| Messaging | Content Template Builder Admin | Provides admin permissions for Content Template Builder. Users can view, create, update, or delete Content Templates for messaging. |
| Messaging | Content Template Builder Viewer | Provides read-only permissions for Content Template Builder. |
| Voice | Voice Intelligence Admin | Provides permissions to view, modify and configure voice intelligence transcripts and services. |
| Voice | Voice Intelligence Viewer | Provides permissions to view voice intelligence transcripts and services. |
There are three Organization roles: Organization Owner, Organization Admin and Organization standard user. Organization Owner and Organization Admin roles give access to the Twilio Admin which is used to manage Organization level operations and settings. Learn more about Organization roles.