Conference Participant Summary
com.twilio.voice.insights.conference-participant-summary.complete
Conference Participant Summary Complete events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the Webhook or Kinesis quickstarts and refer to the product documentation.
Examples
1{2"specversion" : "1.0",3"type" : "com.twilio.voice.insights.conference-participant-summary.complete",4"source" : "AB00000000000000000000000001",5"id" : "NO00000000000000000000000001",6"dataschema" : "https://events-schemas.twilio.com/VoiceInsights.ConferenceParticipantSummary/2",7"datacontenttype" : "2025-10-08T07:17:02.363Z",8"data" : {9"participant_sid" : "CP0000000000000000000000000000001",10"label" : "advisor",11"conference_sid" : "CF0000000000000000000000000000001",12"call_sid" : "CA0000000000000000000000000000001",13"account_sid" : "AC0000000000000000000000000000001",14"call_direction" : "inbound",15"from" : "+1234567890",16"to" : "+1234567890",17"call_state" : "completed",18"country_code" : "US",19"is_moderator" : true,20"join_time" : "2023-01-01T12:00:00Z",21"leave_time" : "2023-01-01T12:30:00Z",22"duration_seconds" : 1800,23"whisper" : "You are being recorded",24"agent_audio" : true,25"outbound_queue_length" : 1,26"outbound_time_in_queue" : 30,27"jitter_buffer_size" : "small",28"is_coach" : true,29"coached_participants" : [30"CP0000000000000000000000000000001"31],32"participant_region" : "us1",33"conference_region" : "us1",34"call_type" : "sip",35"quality_issues" : 0,36"properties" : {37"start_conference_on_enter" : true,38"end_conference_on_exit" : true,39"play_early_media" : true,40"recording_enabled" : true,41"trim_recording" : true,42"requested_region" : "us1",43"enter_muted" : true,44"beep_on_enter" : true,45"beep_on_exit" : true46},47"events" : {48"hold" : [49162183745150],51"unhold" : [52162183749153],54"mute" : [55162183747156],57"unmute" : [58162183748159],60"modify_beep" : [61162183749162],63"modify_exit" : [64162183750165],66"coaching" : [67162183751168],69"coaching_stopped" : [70162183752171],72"modify_coached_participant" : [73162183753174]75},76"metrics" : {77"inbound" : {78"total_packets_lost" : 0,79"total_packets_received" : 1000,80"packet_loss_percentage" : 0.0,81"jitter" : {82"avg" : 5.5,83"max" : 10.084},85"latency" : {86"avg" : 5.5,87"max" : 10.088},89"mos" : 1.0,90"tags" : [91"silent"92],93"tags_info" : {94"description" : "High packet loss detected",95"packet_loss" : {96"severity" : "high"97},98"jitter" : {99"severity" : "high"100},101"latency" : {102"severity" : "high"103},104"low_mos" : {105"severity" : "high"106}107},108"occurrences" : {109"packet_loss" : [110{111"percent" : 0.0,112"timestamp" : 1621837451113}114],115"jitter" : [116{117"avg" : 5.5,118"max" : 10.0,119"timestamp" : 1621837451120}121],122"latency" : [123{124"avg" : 5.5,125"max" : 10.0,126"timestamp" : 1621837451127}128]129}130},131"outbound" : {132"total_packets_lost" : 0,133"total_packets_received" : 1000,134"packet_loss_percentage" : 0.0,135"jitter" : {136"avg" : 5.5,137"max" : 10.0138},139"latency" : {140"avg" : 5.5,141"max" : 10.0142},143"mos" : 1.0,144"tags" : [145"silent"146],147"tags_info" : {148"description" : "High packet loss detected",149"packet_loss" : {150"severity" : "high"151},152"jitter" : {153"severity" : "high"154},155"latency" : {156"severity" : "high"157},158"low_mos" : {159"severity" : "high"160}161},162"occurrences" : {163"packet_loss" : [164{165"percent" : 0.0,166"timestamp" : 1621837451167}168],169"jitter" : [170{171"avg" : 5.5,172"max" : 10.0,173"timestamp" : 1621837451174}175],176"latency" : [177{178"avg" : 5.5,179"max" : 10.0,180"timestamp" : 1621837451181}182]183}184}185},186"call_status" : "completed",187"processing_state" : "complete"188}189}
Versions
v2 (latest)
v1