Conference Summary

Complete

com.twilio.voice.insights.conference-summary.complete

Conference Summary Complete events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the Webhook or Kinesis quickstarts and refer to the product documentation.

Examples

1{
2  "specversion" : "1.0",
3  "type" : "com.twilio.voice.insights.conference-summary.complete",
4  "source" : "AB00000000000000000000000001",
5  "id" : "NO00000000000000000000000001",
6  "dataschema" : "https://events-schemas.twilio.com/VoiceInsights.ConferenceSummary/2",
7  "datacontenttype" : "2025-10-08T07:17:02.363Z",
8  "data" : {
9    "conference_sid" : "CF0000000000000000000000000000001",
10    "account_sid" : "AC0000000000000000000000000000001",
11    "friendly_name" : "Weekly Standup Meeting",
12    "start_time" : "2023-10-01T15:30:00Z",
13    "create_time" : "2023-10-01T15:00:00Z",
14    "end_time" : "2023-10-01T16:00:00Z",
15    "duration_seconds" : 3600,
16    "connect_duration_seconds" : 3550,
17    "status" : "completed",
18    "max_participants" : 100,
19    "max_concurrent_participants" : 45,
20    "unique_participants" : 50,
21    "end_reason" : "last_participant_left",
22    "ended_by" : "CA0000000000000000000000000000002",
23    "recording_enabled" : true,
24    "tags" : [
25      "silent"
26    ],
27    "tag_info" : {
28      "duplicate_identity" : [
29        {
30          "participant_identity" : "PID12345",
31          "participant_sids" : [
32            "CP0000000000000000000000000000001"
33          ]
34        }
35      ],
36      "start_failure" : {
37        "reason" : "Conference had no participants"
38      }
39    },
40    "mixer_region" : "us1",
41    "mixer_region_requested" : "us1",
42    "detected_issues" : {
43      "call_quality" : 5,
44      "region_configuration" : 2,
45      "participant_behavior" : 3
46    },
47    "processing_state" : "in_progress"
48  }
49}

Versions

v2 (latest)

(information)

Info

v2 only contains updates to the schema metadata. In other words, there are no new fields between v1 and v2.

string conference_sid (required). The unique SID identifier of the Conference.
string account_sid (required). The unique SID identifier of the account.
string friendly_name. Custom label for the conference resource, up to 64 characters.
string start_time (required). Timestamp in ISO 8601 format when the conference started.
string create_time (required). Conference creation date and time in ISO 8601 format.
string end_time (required). Conference end date and time in ISO 8601 format.
integer duration_seconds. Conference duration in seconds.
integer connect_duration_seconds. Duration of the between conference start event and conference end event in seconds.
string status (required). Status of this Conference; in_progress, not_started, completed or summary_timeout. if Twilio don't receive last_participant_left event, summary will be timeout after 24 hours.
integer max_participants. Max participants specified in config.
integer max_concurrent_participants. Actual maximum concurrent participants.
integer unique_participants. Unique conference participants based on caller ID.
string end_reason (required). Conference end reason; e.g. last participant left, modified by API, etc.
string ended_by. Call SID that ended the conference.
boolean recording_enabled. Boolean. Indicates whether recording was enabled.
string[] tags (required). Tags for detected conference conditions and participant behaviors.
object tag_info. Tags detected for the conference.
- object[] duplicate_identity (required). List of duplicate identity.
  - string participant_identity (required). Identifier of participant joined more than one time.
  - string[] participant_sids (required). Participant SID tagged with duplicate_identity.
- object start_failure. Details about conference tags.
  - string reason. Reason the conference is tag.
string mixer_region (required). Twilio region where the conference media was mixed.
string mixer_region_requested (required). Twilio region where conference mixed was specified to be mixed in configuration.
object detected_issues. Issues detected during the conference.
- integer call_quality. The count of issue occured.
- integer region_configuration. The count of issue occured.
- integer participant_behavior. The count of issue occured.
string processing_state. Processing state for the Conference Summary resource.

The full specification for version 2 is also available as a JSON schema.

string conference_sid (required). The unique SID identifier of the Conference.
string account_sid (required). The unique SID identifier of the account.
string friendly_name. Custom label for the conference resource, up to 64 characters.
string start_time (required). Timestamp in ISO 8601 format when the conference started.
string create_time (required). Conference creation date and time in ISO 8601 format.
string end_time (required). Conference end date and time in ISO 8601 format.
integer duration_seconds. Conference duration in seconds.
integer connect_duration_seconds. Duration of the between conference start event and conference end event in seconds.
string status (required). Status of this Conference; in_progress, not_started, completed or summary_timeout. if Twilio don't receive last_participant_left event, summary will be timeout after 24 hours.
integer max_participants. Max participants specified in config.
integer max_concurrent_participants. Actual maximum concurrent participants.
integer unique_participants. Unique conference participants based on caller ID.
string end_reason (required). Conference end reason; e.g. last participant left, modified by API, etc.
string ended_by. Call SID that ended the conference.
boolean recording_enabled. Boolean. Indicates whether recording was enabled.
string[] tags (required). Tags for detected conference conditions and participant behaviors.
object tag_info. Tags detected for the conference.
- object[] duplicate_identity (required). List of duplicate identity.
  - string participant_identity (required). Identifier of participant joined more than one time.
  - string[] participant_sids (required). Participant SID tagged with duplicate_identity.
- object start_failure. Details about conference tags.
  - string reason. Reason the conference is tag.
string mixer_region (required). Twilio region where the conference media was mixed.
string mixer_region_requested (required). Twilio region where conference mixed was specified to be mixed in configuration.
object detected_issues. Issues detected during the conference.
- integer call_quality. The count of issue occured.
- integer region_configuration. The count of issue occured.
- integer participant_behavior. The count of issue occured.
string processing_state. Processing state for the Conference Summary resource.

The full specification for version 1 is also available as a JSON schema.

Partial

com.twilio.voice.insights.conference-summary.partial

Conference Summary Partial events are compatible with Webhook and Kinesis sinks. To learn more, you can get started with the Webhook or Kinesis quickstarts and refer to the product documentation.