Twilio Login Overview
Twilio Login
All new Twilio SendGrid signups and teammates use Twilio Login. Twilio Login manages all new users of Twilio Comms, SendGrid, and Segment accounts.
Twilio Login enables Twilio users to use their Twilio email, password, and authentication settings across Twilio Comms, Segment, and SendGrid.
Twilio Login improves user convenience, security, and access management across Twilio's suite of products.
This navigation bar displays a new button in the top-left corner of the Console. The button shows your Twilio SendGrid parent account name or subuser username. Admins can use it to impersonate subusers, and users with multiple accounts can use it to switch between accounts.
The navigation bar provides the following features:
- Offers a consistent experience across all of your Twilio products.
- Allows navigation between Twilio, SendGrid, or Segment Consoles.
- Provides a home for your Twilio user profile.
Twilio Login manages part of your Twilio SendGrid account details. The following table lists the administrative functions of the Twilio and SendGrid tools.
| Tool | Administrative function | |
|---|---|---|
| Twilio Console | Configure most of your user settings, like email, password, and two-factor authorization. | |
| SendGrid Console | Manage the SendGrid account settings and teammates. | |
| Product Switcher | Switch between Twilio Comms, Twilio SendGrid, and Twilio Segment. Click the four squares in the top right-hand corner of the Console, select the desired product. |
To learn more, consult Getting Started with the Product Switcher in the Twilio Help Center.
Twilio Login lets you use one set of user credentials to log in to all Twilio products. All eligible, existing SendGrid users can enable Twilio Login.
Warning
After linking your SendGrid account to Twilio Login, your original SendGrid login credentials will no longer work.
After you log in to SendGrid, eligible users see a prompt to either link your Twilio login credentials or sign up as a new Twilio user.
- To link your users, use the same email address that you use for your SendGrid account. Prior to linking your users, you can change your SendGrid or Twilio email address via the respective Consoles.
- You can link only one SendGrid account to one Twilio account. If you have multiple SendGrid accounts tied to the same email address:
- If your email address is also your SendGrid username, that account must be linked first.
- If none of your SendGrid accounts use your email address as the username, make sure that you only complete the User Linking process with the SendGrid account you wish to link to your Twilio user.
- Once your Twilio and SendGrid users are linked, the email address you used is now your unique identifier. You are no longer able to create additional SendGrid accounts with that email address.
To complete the process of signing up as a new Twilio user, verify your email address and set up two-factor authentication.
Once you complete linking your Twilio and SendGrid users, you can log in to both your Twilio and SendGrid accounts using your Twilio login credentials.
Admin teammates can change the account name as the last step in this process.
If you run into any issues, consult the SendGrid support team.
To learn more, consult Account Details.