Browser Statistics
Info
Parent accounts will see aggregated statistics for their account and all subuser accounts. Subuser accounts will only see their own statistics.
The browser statistics report which browsers (such as Safari, Firefox, and Chrome) your recipients use to view your email.
Info
Device and Browser statistics overlap. Twilio SendGrid keeps them as two separate reports because in some cases an open from a device results in a click from a browser that represents the device (for example, an open on an iPhone leads to a click on an iPhone), while in other cases an open from one device results in a click from a different browser (for example, an open on a desktop computer leads to a click in Firefox).
Choose a browser from the list to see statistics about how your recipients interact with your email based on the application they use to look at the internet.
The actual statistics included vary depending upon your account settings. Emails sent, bounces, and spam reports will always get tracked. Unsubscribes, clicks, and opens require that the associated settings are enabled.
You can change which metrics, date, or grouping by adjusting the statistics filters.
The figures table gives you all of the specific counts or percentages of each event according to how you've grouped your statistics (day, week, or month). For example, if you wanted to see what percentage of the emails you sent were actually opened on the second week of April based on the browser, this is a great place to look.
This table will refresh with new or adjusted data based on the various filters available at the top of the page. You can also choose to show actual counts or percentages by clicking the corresponding button above and to the right of the table.
Info
Want deeper data and insights? With Twilio SendGrid Expert Insights, you'll get access to more data about your email performance plus customized insights from a deliverability consultant.