End-of-life for Flex UI versions
End-of-life (EOL) status indicates when a specific version of Flex UI is no longer supported by Twilio. Once a version reaches its EOL date, Twilio doesn't provide any further changes to that version, including new functionality, bug fixes, or security updates. If you continue to use an EOL version of Flex UI, it may not work as intended, and you may encounter issues that customer support can't address.
To avoid potential disruptions, we encourage you to turn on automatic updates for minor versions. Once updates are automatic, your Flex UI instance is always on a supported or maintained version, so EOL disruptions won't impact you.
- Go to your Flex UI versions page. This page shows you which version of Flex UI you're using.
- Under Automatically update UI versions, turn on Update minor versions.
- Optionally, select the Be first in line option to receive minor versions as soon as they're available.
If you don't turn on automatic updates, you'll need to manually monitor when your version will reach EOL. You can check which Flex UI version you're using and update to a new version on your Flex UI versions page. Be sure to update Flex UI to a supported or maintained version before your version's EOL date.
| Installed version | Release date | Status | End-of-life date |
|---|---|---|---|
| 2.12.x | April 23, 2025 | Supported | TBD |
| 2.11.x | February 18, 2025 | Maintained until EOL date | October 31, 2025 |
| 2.10.x | December 5, 2024 | Maintained until EOL date | August 31, 2025 |
| 2.9.x | October 3, 2024 | Maintained until EOL date | June 30, 2025 |
| 2.8.x | July 11, 2024 | Maintained until EOL date | April 30, 2025 |
| 2.7.x | April 15, 2024 | End-of-life | January 31, 2025 |
| 2.6.x | February 14, 2024 | End-of-life | October 31, 2024 |
| 2.5.x | December 4, 2023 | End-of-life | August 31, 2024 |
| 2.4.x | September 28, 2023 | End-of-life | June 30, 2024 |
| 2.3.x | June 28, 2023 | End-of-life | March 31, 2024 |
| 2.2.x | May 29, 2023 | End-of-life | December 31, 2023 An extension was made until January 31, 2024, for those in the process of making upgrades. |
| 2.1.x | February 8, 2023 | End-of-life | November 30, 2023 |
| 2.0.x | December 7, 2022 | End-of-life | August 7, 2023 An extension was made until August 30, 2023, for those in the process of making upgrades. |
1.x.x is no longer supported. Please upgrade to UI 2.x.x.
| Installed version | Release date | Status | End-of-life date |
|---|---|---|---|
| 1.34.x | April 20, 2023 | End-of-life | June 30, 2024 |
| 1.33.x | November 21, 2022 | End-of-life | November 30, 2023 |
| 1.32.x | September 29, 2022 | End-of-life | July 31, 2023 |
| 1.31.x and older | May 18, 2022 | End-of-life | July 31, 2023 |
Last updated: October 3, 2024