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Twilio Messaging Channels

Messaging Channels are a third-party messaging app integrations that let you send and receive messages on multiple channels with the Twilio APIs you already use.Currently, WhatsApp Business Platform (GA), Facebook Messenger (Public Beta) and Google Business Messages (Private Beta) are supported.

You may use Facebook Messenger and WhatsApp through Twilio Programmable Messaging and Conversations. Google Business Messages is only available through the Conversations API. All channels are compatible with Twilio Flex.

Facebook Messenger

Click here to register Facebook Messenger on your Twilio account. For additional setup instructions, follow our guide.


For WhatsApp Business Platform, learn more about the onboarding process or get started now with the WhatsApp sandbox.

Google Business Messages

GBM is being made available gradually depending as access opens up – you may request access here.

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Need some help?

We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.

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