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Registrations


Compliance registrations allow you submit and maintain information required for certain messaging and voice products with telecom carriers or other third-parties.

In the Registrations(link takes you to an external page) tab, you can track the status of your registrations and manage related information within your account.


Types of compliance registration

types-of-compliance-registration page anchor

Twilio supports these registration types:

Registration typeDetailsProduct
A2P 10DLC BrandRegister a legal entity (business or sole proprietor) to send 10DLC messaging traffic in the US.Messaging
A2P 10DLC CampaignRegister your use case to send 10DLC messaging traffic in the US. Must first have an A2P Brand.Messaging
Alphanumeric sender IDRequest a sender ID in countries worldwide. Not available to send traffic in the US.Messaging
Branded CallingBrand your outbound calls with your business name, call reason, and logo. Available in select countries.Voice
CNAMDisplay a business name on outbound calls to US landlines.Voice
Regulatory complianceRequired registration to purchase a phone number outside of the US or Canada.Phone numbers
SHAKEN/STIRVerify caller identity and ensure called ID authenticity for US phone numbers.Voice
Short codesRequest a short code for high volume messaging traffic. Available in select countries.Messaging
Toll-freeRegister a toll-free number to send traffic to the US or Canada.Messaging
Voice IntegrityRemediate spam labels on your US phone numbers.Voice

To create a registration:

  1. Navigate to Products & Services > Trust Hub > Registrations(link takes you to an external page).
  2. Select the tab for the type of registration you want to create.
  3. Create the registration by following the prompts on the screen.