Flex Dialpad Overview
Flex Dialpad helps agents, supervisors, and users accomplish the following:
| Role | Task |
| Agent |
Call customers directly from Flex |
| Supervisor | |
| Users |
Run real-time and historical reporting via Flex Insights |
The Flex Dialpad is a part of the Flex UI and offers all of the theming and customizability features of a React component.
Getting Started
- Enable and configure the Flex Dialpad for your contact center's specific needs
- Learn how to use the Flex Dialpad
- Implement Click-to-Dial
- Understand the current limitations of the Flex Dialpad
Need some help?
We all do sometimes; code is hard. Get help now from our support team, or lean on the wisdom of the crowd by visiting Twilio's Stack Overflow Collective or browsing the Twilio tag on Stack Overflow.
