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SIP


Session Initiation Protocol

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Session Initiation Protocol (SIP) is a signaling protocol for initiating, terminating and modifying user sessions over an IP network.

How Twilio Uses SIP

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Using SIP to connect to Twilio is one way(link takes you to an external page) to get access to Twilio's global reach and powerful automation and scripting functions.

You can connect your on-site or virtual Private Branch Exchange (PBX) with Twilio's servers. Here's our overview of connecting your existing SIP communications infrastructure to us.

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For information about SIP Trunking with Twilio, check out our Elastic SIP Trunking documentation.

Dig into our API Reference docs for Twilio's SIP Domains:


Manage SIP Domains in Twilio Console

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You can create and configure SIP Domains, IP Access Control Lists, and Credential Lists in Twilio Console(link takes you to an external page) or in the legacy Console(link takes you to an external page).

View registered SIP endpoints

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On a SIP Domain's details page, you can see all devices registered with the Domain. Each entry shows the contact address, user agent, registration source IP, and expiration time. Use this to confirm registrations succeeded and to troubleshoot clients that aren't reachable.

Twilio ConsoleLegacy Console

In Twilio Console(link takes you to an external page), go to Voice > SIP domains, select your SIP Domain, and then open the Registered endpoints tab.

Registrations are Region-specific — endpoints only appear in the Region where the SIP Domain is routed. See Regional SIP Domains for more on Region routing.

Secure Media enforces SRTP for media on calls to and from the SIP Domain. When Secure Media is enabled, Twilio rejects calls that don't negotiate SRTP. Make sure your SIP clients and SBCs are configured for SRTP before enabling this setting in production.

Twilio ConsoleLegacy Console
  1. In Twilio Console(link takes you to an external page), go to Voice > SIP domains and select your SIP Domain.
  2. On the Secure media card, select Enable secure media.

Re-route a SIP Domain to a different Region

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A SIP Domain can exist in multiple Twilio Regions but is only active in one Region at a time.

Twilio ConsoleLegacy Console
  1. In Twilio Console(link takes you to an external page), go to Voice > SIP domains and select your SIP Domain. The Active region section shows which Region is active.
  2. To change the active Region, select Change active region, select the target Region, and then select Update region.

See Regional SIP Domains for details.