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We’re thrilled to announce that Video Insights is now available in Public Beta!
Video Insights brings self-service tooling to the Twilio Console to help you observe application usage and quality, discover trends across all your rooms and participants, and troubleshoot issues with ease, leading to higher quality video experiences for your customers, reduced churn, and increased confidence in scaling rapidly.
Twilio strives to provide the best possible developer experience for our customers. This means providing a platform and a toolkit to build innovative video experiences and accelerate time-to-market, but it also means providing the tooling needed to scale your service quickly and reliably, and to do so without sacrificing the quality of experience for your customers. Greater transparency into usage and video call quality has been one of the biggest requests from our customers, and because we only succeed when our customers succeed, we’re excited to announce that Video Insights …
We launched WebRTC Go a year ago to make it easier for developers to get started with WebRTC. We’ve seen tremendous growth and interest from the community, and based on feedback from our WebRTC Go developers, we are excited to announce quota increases to allow developers to build 1:1 video applications in production for free, for longer. The changes are as follows:
- WebRTC Go now comes with unlimited TURN usage, removing the previous 25 GB/month limit.
- You can now scale up to 500 concurrent participants or rooms, up 500% from the previous limit of 100.
If you missed our launch last year, Twilio WebRTC Go provides developers with a toolkit to build, launch, and run 1:1 video applications for free. With WebRTC Go, you don’t have to worry about gathering ICE candidates and relaying media — we provide the signaling and STUN/TURN servers for you. You also get SDKs, quickstarts, …
The reality when building and operating real-time video applications is that sometimes the device, software, and network conditions of your end users, variables seemingly outside your control, can negatively impact their perception of the quality of your video service. Thus, to help your customers have high-quality video experiences, it is important to take the necessary steps to ensure users are set up to have a successful first video call experience during onboarding or to be able to quickly diagnose end users' issues when they arise.
To help you with this, we are excited to announce the release of the Video Diagnostics Web App, an open source ReactJS application demonstrating how to test a participant’s ability to have a high-quality video call with the Twilio platform - now available in Public Beta for WebRTC Go, P2P, and Group room developers. It can be used as part of onboarding or as …
Last year, Twilio launched quick deploy video applications for developers to get up and running with Programmable Video in five minutes or less. Today, we are excited to announce the latest enhancement to the open source ReactJS application: out-of-the-box chat support for textual and file-based messaging.
Whether you are using the app as a launching off point or a canonical reference during development, by adding this feature to the open source ReactJS application we hope to accelerate your development as you look to build chat within your video experience.
This post will first explore why chat is a valuable channel for the end-user video experience, introduce the new feature, and discuss what we used to build it (spoiler alert: we leveraged Twilio’s very own Conversations API).
Why add chat into your video experience?
Chat within the video experience provides a useful channel for users to send clarifying messages, backlog …