We are builders

At Twilio, we are a team of builders who are creating the ultimate toolbox for amazing digital experiences—with communications, data to add intelligence, and security at every step of the way.

We are builders

At Twilio, we are a team of builders who are creating the ultimate toolbox for amazing digital experiences—with communications, data to add intelligence, and security at every step of the way.

Group of ten people smiling and raising arms, showing excitement and camaraderie.
Group of ten people smiling and raising arms, showing excitement and camaraderie.

On a mission to enable every builder

We’re shaping a world where businesses can create amazing experiences for their customers.

A TL;DR of our history

Twilio was founded in 2008 to simplify the complexity of the global telecommunications network and bring communications to the cloud. Since then, we’ve evolved into a secure, flexible platform that combines communication channels, contextual data, and AI orchestration to power amazing digital experiences.

A timeline showing key milestones in Twilio's history from 2008 to 2025.
A timeline showing key milestones in Twilio's history from 2008 to 2025.

"There’s never been a more exciting time for Twilio. We're stronger than ever and I genuinely believe our best days are ahead of us. All of the credit goes to the people that work here."

Khozema Shipchandler Chief Executive Officer at Twilio
Three individuals, two men and one woman, smiling against a red background
Three individuals, two men and one woman, smiling against a red background

The future belongs 
to those who build it

Our culture is fueled by creativity, inclusion, and positivity—empowering employees to learn, grow, and make an impact every day.

Meet our team of experts

The Twilio leadership team and Board of Directors bring years of experience in communications and software.

Twilio Leadership team

Aidan Viggiano, Chief Financial Officer at Twilio
Aidan Viggiano, Chief Financial Officer at Twilio

Aidan Viggiano

Chief Financial Officer

Christy Lake, Chief Administration Officer at Twilio
Christy Lake, Chief Administration Officer at Twilio

Christy Lake

Chief Administrative Officer

Thomas Wyatt, Chief Revenue Officer at Twilio
Thomas Wyatt, Chief Revenue Officer at Twilio

Thomas Wyatt

Chief Revenue Officer

Inbal Shani, Chief Product Officer at Twilio
Inbal Shani, Chief Product Officer at Twilio

Inbal Shani

Chief Product Officer

Chris Koehler, Chief Marketing Officer at Twilio
Chris Koehler, Chief Marketing Officer at Twilio

Chris Koehler

Chief Marketing Officer

Ivy Grant, SVP Strategy & Operations at Twilio
Ivy Grant, SVP Strategy & Operations at Twilio

Ivy Grant

SVP, Strategy & Operations

Global connectivity. Endless possibilities.

The Twilio platform gives businesses the tools, data, and global scalability to make their ambitious ideas a reality.

180+

countries and territories

400

patents filed

392K+

customers*

Woman crouches beside a dog, smiling broadly, with dog houses in the background
Woman crouches beside a dog, smiling broadly, with dog houses in the background

Twilio.org uses technology to help communities

We believe the tools we build can improve lives everywhere. That’s why our social impact arm, Twilio.org, provides technology, funding, and time to help organizations expand their impact using communications technologies.

  • $4.8M awarded by Twilio.org in 2024

  • 25,000+ social impact organizations use Twilio

  • 716M+ people reached by social impact organizations

Get started with Twilio

* active customer accounts as of September 30, 2025