Delivering a trusted experience is at the forefront of everything we do
Security
Communications and data that are secure by design
Twilio services are designed and developed to keep your data secure, to proactively detect and prevent malicious activity, to manage risk, and to be reliably available. Twilio is supported by certifications like ISO/IEC 2700 and has regular external audits to demonstrate our commitment to enhanced customer trust and assurance.
Compliance
Compliance with global regulations—simplified
Twilio has taken the complex process of meeting global compliance and telco regulations and created a platform that helps simplify it. Our seamless onboarding ensures you can engage customers around the world while meeting KYC standards, enhancing brand credibility, and building loyalty.
Privacy
Keep your data private and protected
Your data is your data. Twilio’s best-in-class data protection and built-in security controls are designed to keep your data secure, accurate, and aligned to regulatory requirements around the world. We offer instant visibility into data health and comprehensive policies to give you control over your data.
Reliability
Platform reliability is our top priority
Twilio is constantly exploring ways to prevent downtime or disruption. Supported by our redundant Super Network and multiple backup zones for disaster recovery, we offer resilience and reliability. We are focused on proactive capacity management, database growth, and Service Level Agreement (SLA) compliance while communicating directly with providers to resolve issues.
