Join the 25,000+ companies using the Twilio Segment platform
Build advanced audiences and orchestrate journeys all in one platform
Twilio Segment enhances customer experiences by combining accurate audience segmentation with comprehensive multichannel journey orchestration.
Why Twilio Segment CDP
Deliver unified, personalized experiences at scale
Seamlessly deliver personalized and AI-powered customer experiences across all channels with our 450+ pre-built integrations.
Build audiences with data from any source
Drive engagement by orchestrating audiences and journeys within Segment or by utilizing data from your warehouse regardless of its location in Twilio Segment or the warehouse itself.
Orchestrate journeys where the data is
Quickly craft multi-step, multichannel interactions based on real-time customer behavior to effectively orchestrate and scale personalized campaigns from a single, data-driven platform.
Twilio Segment powers the world’s leading brands
From startups to global enterprises, see what businesses have achieved with the Twilio Segment customer data platform.
Ready to segment and activate targeted audiences?
Guide
4 customer data types companies need to utilize
Why companies need to effectively collect and prioritize customer data to provide better experiences.
Blog
The AI advantage: Taking personalized marketing to the next level
Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs.
Guide
The Ultimate Guide to Customer Segmentation
Learn how segmenting users based on values, needs, and behaviors can help your business send the right message to the right person at the right time.
Learn more about audience segmentation and activation
Twilio Segment is a critical tool in your tech stack to improve customer retention and grow lifetime value. Connect with a Twilio Segment expert to learn more about why 25,000+ companies choose Twilio Segment's CDP.