Make informed decisions with comprehensive customer insights

Unify fragmented customer data

Convert disjointed data into actionable insights and precise predictive analytics enabling personalized customer experiences and informed business strategies.

Take control of your data and act on real-time insights

Implement real-time data governance and validation with Twilio Segment, establishing a trustworthy foundation for generating actionable insights and sophisticated modeling.

Measure ROI and improve experimentation

Measure the ROI of your engagement strategies accurately with Twilio Segment, from marketing campaigns to product investments, all while enhancing campaign effectiveness and customer satisfaction.

No more manual data processing

Pulling data manually can bottleneck your business, delaying critical decisions. Twilio Segment helps you collect and clean data from any source and create unified customer profiles that are accessible to every team in your organization.

Comprehensive insights without the wait

Empower your teams with immediate access to clean, consented customer data and seamless integration with your existing analytics platforms accelerating insights and enhancing decision-making.

Transform your campaigns with robust data

Twilio Segment provides more than just data access; it equips each byte with the potential to unlock insights, guiding more informed decisions across your organization.

Your data, decoded

Twilio Segment simplifies the process of converting an abundance of data into precise, actionable insights that elevate customer experiences and drive revenue growth, making advanced analytics and data science a snap.

Predictive insights for enhanced customer experiences

Predictions streamlines predicting future behavior and identifying key audiences primed for engagement, by leveraging predictive lifetime value (LTV), purchase likelihood, churn, or other tracked events, enabling personalized experiences without tapping technical teams.

Seamless integration with your data warehouse

Twilio Segment simplifies the training and activation of machine learning models by providing real-time, identity-resolved customer data that can be easily ported to your data warehouse.