Interaction Channel Participants
Flex Conversations requires Flex UI 2.0. If you are on Flex UI 1.x, please refer to Messaging in Flex pages.
The Interaction Channel Participant subresource represents the actors communicating in an interaction channel. Typically, a channel will include people like agents, customers, and supervisors.
InteractionChannelParticipant properties
| Resource Properties in REST API format | |
|---|---|
sid
|
The unique string created by Twilio to identify an Interaction Channel Participant resource. |
type
|
Participant type. Can be: |
interaction_sid
|
The Interaction Sid for this channel. |
channel_sid
|
The Channel Sid for this Participant. |
url
|
|
Fetch Channel Participants
https://flex-api.twilio.com/v1/Interactions/{InteractionSid}/Channels/{ChannelSid}/Participants
Parameters
| Parameters in REST API format | |
|---|---|
interaction_sid
Path
|
The Interaction Sid for this channel. |
channel_sid
Path
|
The Channel Sid for this Participant. |
Example 1
Modify a Channel Participant
https://flex-api.twilio.com/v1/Interactions/{InteractionSid}/Channels/{ChannelSid}/Participants/{Sid}
Parameters
| Parameters in REST API format | |
|---|---|
interaction_sid
Path
|
The Interaction Sid for this channel. |
channel_sid
Path
|
The Channel Sid for this Participant. |
sid
Path
|
The unique string created by Twilio to identify an Interaction Channel resource. |
status
Required
|
The Participant's status. Can be: |
Example 1
Example 2
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