All Flex projects that use Automatic Updates upgraded to Flex UI 1.20

We have updated all Flex projects that use Automatic Updates to Flex UI 1.20.

This release of Flex UI introduces image and file sharing for chat channels in Flex. Agents and webchat users can now share images, documents, and other files during a chat conversation. This is currently available as a Pilot feature. You can learn more about this feature and how to enable it within our documentation.

Other notable features include:

• Notification to signal connectivity issues: Users will now be notified if Flex UI has lost network connectivity and is trying to reconnect.
• Initialization error page: If Flex UI encounters an error during initialization, users will now see details of the error and they can download a report which will provide technical details for troubleshooting.
• FlexError class: Developers can use a new API to unify the experience when working with Flex exceptions.

For a full changelog, visit client libraries release notes:

Flex UI 1.20

Flex WebChat 2.5

Reminder: You can pin to individual versions of the Flex UI or manage your Automatic Updates within the Flex Admin UI.