Introducing Passing Custom Parameters to Twilio Client using Twilio Voice REST API

With this release developers can pass custom parameters when dialing Twilio Client using Twilio Voice REST API. You can build personalized application experiences for end users by displaying valuable contextual details about the incoming call. For example, you can pass the customer name, type, or product of interest when dialing Twilio Client, and display to the agent.

The custom parameters can be specified as a query string in the ‘To’ parameter of the Create Call Resource and delivered via the Twilio Voice Client.

Learn more about how to share custom information between your applications