Voice Insights – Calls and Subaccount Dashboard UI Enhancements (GA)

We're announcing updates that improve the usability and accessibility of the Voice Insights-Call Insights and Subaccount dashboard experience in Twilio Console. Here's a detailed rundown of the updates

Call Insights Updates:

Call Insights Page Modernization: The Call Insights page has been revamped to enhance accessibility, providing a more user-friendly experience for all users.

Filter Section Relocation: The filter section now opens on the right side of the page, simplifying navigation and allowing for easier interaction and filter layering.

Improved Filter Functionality: Users can now update filters in any order, offering more flexibility and efficiency when tailoring their data views.

Subaccount Dashboard Enhancements:

Navigation Improvement: The Subaccount Dashboard link has been moved to the left-hand navigation menu for better accessibility and improved user experience.

UI Modernization: The Subaccount Dashboard has been modernized to align with the overall Twilio console experience, ensuring consistency and familiarity across the platform.

For more information, please refer to the Voice Insights reference docs.