Resource Center

Consumer Preferences Report

Improve your customer communication strategy with insights and data from 3,900 global consumers in Twilio’s latest Consumer Preferences Report.

Global Regulatory & Compliance Guide for Marketers

Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world

2024 guide to scaling you SMS messaging solutions

Learn how to grow your digital reach and build customer loyalty through SMS and messaging channels

9 best practices for multichannel marketing

Learn the best practices of multichannel marketing to increase your campaign success and track your ROI

2024 Guide to Business Messaging Number Types

Drive better health outcomes & reduce operating costs using automated appointment reminders and nudges

Guide to U.S. SMS Compliance

A2P messaging, TCPA & CTIA guidelines, Opt-ins & Opt-outs, and how all of these impact how you build the messaging strategy for your business.

How to use owned media to boost marketing ROI

Learn how to optimize for quality and boost customer engagement

Forrester TEI Study

The Total Economic Impact™ of Twilio Messaging

How Twilio delivers unrivaled messaging reliability | Twilio

Solving SMS deliverability at scale with the Twilio Super Network

Twilio Cookbook: Improve Product Notifications and Communications with AI | Twilio

Elevate product experiences with Twilio's AI-driven messaging insights. Craft exceptional communications for lasting impact.

How to use owned media channels to boost marketing ROI

Learn how to optimize for quality and boost customer engagement.