Resource Center

Bulk Email Guide

This guide shares what bulk email is, how to send it successfully, and what common pitfalls you need to avoid to reach up to millions of recipients.

The Complete Guide to Email Metrics

Email metrics provide a clear picture of what your audience wants and when. But what exactly should you measure? In this guide, we share our top email metrics.

6 Questions Retailers Should Ask Their ESP

This guide shares the six questions you should ask a potential email partner, as well as what to look out for in a vendor response.

2022 State of Customer Engagement Report

Learn about the latest digital customer engagement trends from more than 3,400 business leaders and 4,500 consumers across the globe.

ROI Calculator

Answer a six-question survey for this email marketing ROI calculator to reveal the value of a 1% improvement to your inbox rate.

Holiday Sending 101

Our most up-to-date blog articles, guides, and webinars designed to help you streamline and optimize your email program. Finish the year out strong by implementing these best practices, expert tips, and more!

2022 Deliverability Guide

The Twilio SendGrid Deliverability Guide is back and better than ever in 2022, packed full of the latest tips and tricks to help you land in the inbox.

Omnichannel Marketing: A Complete Guide for 2023

Unlock a complete view of your customers' behaviors to deliver hyper-personalized experiences.

5 Trends That Are Changing Customer Engagement

The 5 noteworthy trends that will define customer relationships in 2023 and beyond.

IDC Whitepaper: How a Platform Approach is Critical to Customer Engagement Success

More organizations are adopting an integrated customer engagement platform to drive personalized interactions and increase profits, all while protecting customer data.

Your Guide to Quitting Third Party Cookies

Learn the solutions and strategies that can help your business prepare for a cookieless future.

The CDP Report 2022

Download the full report to see the major consumer and business trends observed over the past 12 months.