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Guide
Verification Beyond SMS Whitepaper
Explore the challenges of verifying users via SMS, other ways to verify users, and recommendations for selecting the right verification method.
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Podcast
Good Data, Better Marketing - Using Predictive Analytics to Create VIP Customers
In this episode, Kailey and Kristin discuss customer DNA, uniting online data and in-store experience, and creating VIP customers through predictive analytics.
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Podcast
Good Data, Better Marketing - The Key To Customer Engagement: Consent and Iteration
In this episode, Twilio Segment's Matt Smidebush, RVP of Global Customer Success Programs and Seth Familian, Director of Global Advisory Services discuss identity resolution, capturing consent, and the power of iteration.
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Podcast
Good Data, Better Marketing - Improving Customer Engagement in Real Estate Through Digitization
In this episode, David Marine, Chief Marketing Officer at Coldwell Banker expands on digitizing the real estate experience, tools for sellers, and ensuring tactics are adaptable across local markets.
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Podcast
Good Data, Better Marketing - Leveraging Data Across the Entire Customer Lifecycle
In this episode, Chris Koehler, Chief Marketing Officer at Box, discusses techniques to efficiently build pipeline by working with cross-functional partners leading to higher retention and revenue re-acceleration.
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Podcast
Good Data, Better Marketing - Engaging Consumers Through Human-Centric Strategies
In this episode, Umi Patel, VP of Consumer Insights & Analytics at PepsiCo's North America Beverage Portfolio, discusses the importance of collecting household data that powers personalization, how they are developing human-centric stories from data, and the power of blending different types of data.
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Podcast
Good Data, Better Marketing - Enhancing Your Customer Experience with Omnichannel Engagement
In this episode, Carolyn Pollock, Chief Marketing Officer at Tailored Brands, discusses how to unlock more meaningful communication with customers and the power of creating a strong engine for new customer acquisition.
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Podcast
Good Data, Better Marketing - Adaptable Marketing Strategies for Global Communities
In this episode, Sonia Oblitey, Senior Director of Global Marketing at OkCupid, discusses the importance of tailored global marketing strategies and knowing the values and patterns of their target groups.
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Podcast
Good Data, Better Marketing - Why a Strong Data Foundation is Business-Critical
In this episode, Kendell Timmers, SVP and Head of Data & Insights at The New York Times, discusses how they have built a strong data foundation, personalizing paywalls, and the looming cookie apocalypse.
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Podcast
Good Data, Better Marketing - Collecting the Right Data to Serve your Audience and your Advertisers
In this episode, Eric Mies, Director of Product, Video Experience, Ads & Ad Operations at Crunchyroll, talks about the rise in data privacy protection and building contextual ads based on customer’s behaviors.
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Podcast
Good Data, Better Marketing - Removing Barriers for a Seamless Customer Experience
In this episode, John Sheldon, Chief Marketing Officer at SmileDirectClub, talks about the importance of a CRM across a business, rethinking the role of digital in the funnel, and the change in consumers' confidence in telehealth.
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Podcast
Good Data, Better Marketing - Improving Customer Engagement
In this episode, Pepe Valiente, Senior Management Consultant at IBM Garage, talks about the risks of digital transformations and the importance of personalization, simplicity, and privacy for the customer experience.
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