Resource Center

Inspiring Product Discovery and Brand Engagement with Ali Miller, Vice President of Product Management, Ads at Instacart

In this episode of Twilio's Builders Wanted podcast, Ali Miller, Vice President of Product Management, Ads at Instacart discusses the power of human interaction, winning the digital shelf, and creating a recipe for trust.

Phy-gital Customer Engagement Strategies with Julie Roy, SVP & CMO of DSW

In this episode of Good Data Better Marketing podcast, Julie Roy, Senior Vice President and Chief Marketing Officer at DSW discuss the phy-gital customer experience, building loyalty through content and communities, and balancing brandformance

Twilio for Retail: Top 10 Use Cases

Improve your customer acquisition cost and customer lifetime value.

Industry Solution Guide for Twilio

Dive into the art of what’s possible with Twilio in major industries like retail, healthcare, financial services, and more, and uncover the top use cases and solutions.

What is conversational messaging

Conversational messaging combines the personalized care of in-person experiences with the accessibility of e-commerce. Read on to learn how you can use it.

What is a Customer Engagement Platform (CEP)?

Meet the modern way to engage customers and build brand advocacy.

User Authentication & Identity in a physical to digital world: Choosing a verification process that's right for your business

Explore the pros and cons to each account verification process and deciding which is right for your business.

What are the benefits of a customer engagement platform?

Learn how companies can efficiently build trusted, durable customer relationships

What is Customer Experience (CX)?

Everything you need to know about digital CX, including how to use data to drive truly personalized experiences.

Retail Cookbook: Cooking up remarkable retail experiences with Twilio

See how well-known brands whip up customer loyalty and retain retail employees with their own Twilio recipes.

Good Data, Better Marketing - Using Predictive Analytics to Create VIP Customers

In this episode, Kailey and Kristin discuss customer DNA, uniting online data and in-store experience, and creating VIP customers through predictive analytics.

Good Data, Better Marketing - Enhancing Your Customer Experience with Omnichannel Engagement

In this episode, Carolyn Pollock, Chief Marketing Officer at Tailored Brands, discusses how to unlock more meaningful communication with customers and the power of creating a strong engine for new customer acquisition.