Resource Center

Equifax’s Laura Trotter: Combining Attribution and Real World Insights

In this episode of Twilio's Builders Wanted podcast, Laura Trotter, Chief Marketing Officer USIS at Equifax, discusses the uncertainty of the macroeconomic environment, organizational alignment, and the dangers of attribution.

Turo’s Andrew Mok: Balancing Data and Intuition

In this episode of Twilio's Builders Wanted podcast, Andrew Mok, Chief Marketing Officer of Turo, discusses balancing data and human insights, stopping the scroll, and dogfooding your product.

Uplevel your customer engagement technology with AI

Learn how businesses can embrace artificial intelligence and find long-term success with customers

How AI can improve the customer experience

Brands can use artificial intelligence to transform customer relationships and gain a competitive edge

Supercharge customer engagement services with AI

Learn how to create smart, customized experiences that your customers will love

Customer Data Platform (CDP) vs. Data Management Platform (DMP)

Discover key differences between CDPs and DMPs to learn which one is right for your business

Inspiring Product Discovery and Brand Engagement with Ali Miller, Vice President of Product Management, Ads at Instacart

In this episode of Twilio's Builders Wanted podcast, Ali Miller, Vice President of Product Management, Ads at Instacart discusses the power of human interaction, winning the digital shelf, and creating a recipe for trust.

What is conversational messaging

Conversational messaging combines the personalized care of in-person experiences with the accessibility of e-commerce. Read on to learn how you can use it.

What is a Customer Engagement Platform (CEP)?

Meet the modern way to engage customers and build brand advocacy.

User Authentication & Identity in a physical to digital world: Choosing a verification process that's right for your business

Explore the pros and cons to each account verification process and deciding which is right for your business.

What are the benefits of a customer engagement platform?

Learn how companies can efficiently build trusted, durable customer relationships

What is Twilio? An introduction to the leading customer engagement platform

Twilio helps organizations of all sizes create the best interaction with every customer—every time—thanks to data-fueled engagement powered by AI.