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Allergan Aesthetics’ Chad Hacker: Future Proofing Your Customer Engagement Stack

In this episode of Twilio's Builders Wanted podcast, Chad Hacker, VP of Consumer and Digital Marketing - US Aesthetics at Allergan Aesthetics, discusses the changing landscape of data privacy, AI targeting on digital platforms, and creating meaningful app experiences.

How to use owned media channels to boost marketing ROI

Learn how to optimize for quality and boost customer engagement.

7 ways to use AI to supercharge your marketing strategy

A marketer's guide to automating manual tasks and building better customer experiences using AI.

Uplevel your customer engagement technology with AI

Learn how businesses can embrace artificial intelligence and find long-term success with customers

Complete generative AI glossary for businesses

Get a crash course on the most important terms to understand this widely talked-about business innovation

How AI can improve the customer experience

Brands can use artificial intelligence to transform customer relationships and gain a competitive edge

ING’s Matteo Pomoni: Identifying Key Moments of Truth in Customer Data

In this episode of Twilio's Builders Wanted podcast, Matteo Pomoni, Global Head of Retail Daily Banking and Funds Entrusted at ING, discusses do’s and don’ts of customer obsession, coping with channel competition, and key moments of truth in data.

Supercharge customer engagement services with AI

Learn how to create smart, customized experiences that your customers will love

2023 Global Messaging Engagement Report

See the latest customer communications preferences from around the world.

The Buy-in Blueprint: Unlocking Support for New Technology

Your step-by-step guide for winning technical buy-in for your next marketing software purchase.

The Customer Obsession Advantage’s Marbue Brown: How to Become Customer-Obsessed

In this episode of Twilio's Builders Wanted podcast, Marbue Brown, founder of The Customer Obsession Advantage, discusses the difference between being customer-driven and customer-obsessed, how AI is affecting customer experience, and anticipating customer needs.

4 customer data types companies need to utilize

Why companies need to effectively collect and prioritize customer data to provide better experiences