Conference Participant Labels

The Programmable Voice Conference REST API and <Conference> TwiML now supports adding custom labels when creating and adding participants into a conference. Prior to this change, developers were required to use Participant’s Call Sid to read or update specific participants in a conference. Developers can now provide a label to a participant at the time of adding them into the conference. The label can then be used to read, update or delete participants. The custom participant label means developers no longer have to use Twilio identifiers, and instead use participant labels that make sense for your specific use case.

For example, if you have access to the Participant’s CallSid, this code snippet shows how to mute a participant using the CallSid. Alternatively, this code snippet demonstrates how to mute a participant that was given the label of Customer at the time of being added into the conference.