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Flex | Jun. 23, 2020

Flex UI 1.20 and Web Chat UI 2.5 with image and file sharing is now available.

This release of Flex UI and WebChat UI introduces a pilot release of image and file sharing for chat channels in Flex. Agents and webchat users can now share images, documents, and other files during a chat conversation. Visit our web chat documentation for more details and steps to enable this feature.

Other notable changes in this release:

  • Notification to signal connectivity issues - Users will now be notified if Flex UI has lost network connectivity and is trying to reconnect.
  • Initialization error page - If Flex UI encounters an error during initialization, users will now see details of the error and they can download a report which will provide technical details for troubleshooting.
  • FlexError class - Developers can use a new API to unify the experience when working with Flex exceptions.

For more details on this release, please visit the release notes for Flex UI and WebChat UI.

Flex GA