Messaging on pending U.S. Toll-free phone numbers is now fully blocked

Effective January 31, 2024, messages sent from toll-free numbers pending verification will be blocked. Only fully verified toll-free phone numbers will be eligible to send messages. 

Blocked messages will return Error 30032 (any message sent from a restricted or pending TFPN) or Error 30007 (if spam/unwanted on a verified TFPN), and are subject to messaging fees.

These verification efforts, along with increased message filtering, help Twilio combat spam and create a trusted messaging ecosystem for you and your customers.

You may use our Twilio Console or API options to submit toll-free phone numbers for verification.

For more information, please check out our guide Toll-Free Message Verification for US/Canada.