New Flex Teams API now available in Public Beta

We’re excited to announce that the Flex Teams API is now available in Public Beta. This resource allows for programmatic control over Teams - the configurable grouping structure used for agents and supervisors available in the Flex Console. With the introduction of the Teams API, you can now automate and integrate team management into your workflows. 

To learn more, see the Teams API documentation for detailed information on endpoints, parameters, and usage examples.