Studio | Jul. 22, 2025

Studio now supports Link Shortening

Studio now supports the ability to shorten links within your message body when using the Send Message and Send & Wait For Reply widgets. You can also shorten links to track customer engagement with click events.

Link Shortening converts any URLs in the message body into unique, branded links. Twilio also provides click tracking for your message's shortened links.

Screenshot showing the Use Link Shortening option as it appears in Studio

Link Shortening is supported for both custom and content template message types.

To learn more, see the documentation for the Send Message and Send & Wait For Reply widgets.

Studio Messaging GA

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