Twilio Engage Premier EOS

Twilio will end-of-sale (EOS) its Twilio Engage Premier product on June 10, 2024. Existing customers can continue to use Twilio Engage Premier. However, Twilio will not be offering new feature enhancements or releases going forward. 

Customers may use Twilio SendGrid Marketing Campaigns for email or our preferred ISVs or other multichannel marketing providers of choice as they will be set up to help customers meet their multichannel marketing needs. No immediate action is required from customers at this time. Looking ahead, we will announce the end-of-life (EOL) later in the year, with the goal to sunset the Engage Premier edition by the end of 2025. We'll provide you more details as they become available to ensure you have ample time to plan and transition smoothly.