Verify will start delivering OTPs via RCS to improve performance

RCS is an enhancement over SMS, delivering messages over Wi-Fi and cellular with higher encryption security and lower latency, to the default SMS messaging app on Android, Messages by Google. RCS only works on compatible devices and a limited set of countries.

In a gradual rollout starting February 16th, 2024, Twilio Verify will automatically upgrade delivery of Verify OTP messages via RCS instead of SMS whenever possible; and if it exhibits the same or better performance. See Verify RCS to learn more.